Snowballing $20K Into 11 Rental Properties in Under 4 Years

Snowballing a $20,000 investment into eleven rental properties…in under four years?! Most investors are happy to add ONE property to their real estate portfolio every year or so, but this rookie wants to get a head start on his ultimate goal—creating enough cash flow to retire him and his wife!

Welcome back to the Real Estate Rookie podcast! After years of job hopping, Bryan Field wondered whether settling into a traditional nine-to-five job would ever be in the cards for him. As fate would have it, Bryan stumbled on BiggerPockets at a crossroads in his life, and real estate investing quickly became his new obsession. The only problem? His hometown of San Diego, California was well outside his price range. So, he and his wife took a leap of faith and moved to Arizona, which is where he found his first rental property!

In just a few short years, Bryan has had the FULL investing experience—changing investing strategies mid-deal and investing in markets all over the country. Along the way, he has moved to low-cost-of-living areas to save money, rolled home equity into more deals, and found rare off-market properties (seller-financed)!

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Ashley:
Ever wonder how you could just take $20,000 and turn it into a portfolio of 11 long-term rental properties? It might sound impossible, but our guests today did exactly that and they’re here to break down how they made it happen. If you’ve been looking for a game plan to grow your real estate portfolio in a strategic way, this is the episode for you. This is the Real Estate Rookie podcast. I’m Ashley Care, and I’m here with Tony j Robinson.

Tony:
And welcome to the show where every week, three times a week, we bring you the inspiration, motivation, and stories you need to hear to kickstart your investing journey. Now, today we’re going to discuss why moving to a lower cost of living area could supercharge your real estate investing journey. We’re going to talk about how to pull equity out of a property that you already own to help you scale faster, and we’ll also talk about how to grow your portfolio in under five years. So welcome to the show, Brian Field. Brian, we’re super excited to have you here. Thanks so much for joining us today, brother. Thank

Brian:
You guys. Ashley, Tony, good to see you and super excited to be here and chat with you.

Ashley:
Ryan, I was looking over the guest form that you filled out and it says that you have 11 properties. So let’s start with how long have you been investing to amass this portfolio?

Brian:
Yeah, so I think really the start of everything was three and a half years ago, just over that in January, 2021, my wife and I decided to move out of California to Arizona and we bought a primary residence and the goal there was to be boots on the ground in a lower cost of living market and start our investing from there. At the time, that wasn’t what I thought was my start of my investing career, but today that property that was our primary is now actually a rental. It’s one of our best performing rentals in terms of cashflow and appreciation and then has also helped fuel. We’ve used the equity in that house to now snowball that into the rest of our rental. So technically speaking about three and a half years ago is when I got started.

Ashley:
And when you first started out, why did you decide that real estate was going to be a path that you chose, such as keeping this house as a rental? Why did you decide on real estate instead of other paths to build wealth and financial independence?

Brian:
I think it was a lot of trial and error. I did try stock trading and investing in the stock market and what led me to pursuing investing in general was kind of just some failures in the job market myself out of college and finding that it really wasn’t what I thought it was. And I started out of college wanting to have a high paying sales job and make six figures and I would work till I was 65. And that’s all I knew really. And I think failing over and over in some of these jobs, you should have seen my resume. It was very long with less than a year at each position and I just felt so bad about it. I went down a rabbit hole on the internet. I found different avenues of investing stock markets like I mentioned, but ultimately stumbled upon BiggerPockets. And as most people that listen to this show come to learn, then you start drinking the Kool-Aid with BiggerPockets and the rest is history. So that’s really where I got my hook onto real estate and made a couple of bold moves and found that it could work for me and stuck with it. And here we are today, still early in the journey, but well, on my way.

Tony:
Brian, you said that initially the goal after college was to get a six figure job work there till you’re 65 and then retire. It sounds like maybe that goal has shifted a little bit. So I guess if we zoom out 30,000 foot view, what’s the bigger goal for you now as it relates to investing in real estate?

Brian:
To buy back my time, I still have a W2 job and while it is aiding my ability to buy real estate and I’ll continue to use that lever as long as I need to, but really the goal is to be able to have enough passive income, retire my wife, retire myself, and be able to do the things that we want in life and not have to be tied ball and chain to coming to work Monday through Friday. It’s truly just buying back our time. So that’s the goal really, is to have that freedom.

Ashley:
So now that you’ve kind of put this plan in place, what is the first step that you actually take after you find BiggerPockets, after you’ve engulfed yourself in this information? What is the first step that you took besides just your research after you started learning about real estate investing?

Brian:
Yeah, coming from San Diego, California, very high cost of living market mentioned kind of the struggles with the jobs and the low income that I had and sometimes working two jobs restaurants at night and some form of a W2 during the day. But I did find and discover out of state markets and started researching online of lower cost of living areas. And I kind of put two and two together and said, well, how can I not venture so far to some of the Sunbelt cities like Florida or really far from California and how can I stay somewhat close but also kind of make this leap? And it really just came down to looking at some numbers. And I had a friend living in Arizona who was interested in investing as well. And it took a couple of weeks, months to convince my wife and she was on board eventually, and it came with a few tears from family members, but we decided that with the income and the savings that we had, that we could be boots on the ground in Arizona. It’s not so far from California that we could come back and visit. And it seemed to have worked for us pretty well. So that was kind of our first venture off into real estate was to move and try it out.

Ashley:
So right there is a huge step deciding to actually move for your first real estate investment. And it’s so funny, we have a friend James Dard, who literally just moved from California to Arizona also for a new primary residence and also great tax benefits going from California to Arizona too. So when you’re taking that leap and you’re making that decision, you talked about having a friend in that market and I think that is such a great opportunity. And if someone is really struggling with they got to invest out of the state, their market they’re looking at they live in right now is too expensive. That is such a great starting point is look at where you already have a boots on the ground, somebody that can help you with information, maybe even somebody that could go look at a property, somebody you trust, but somebody at least that has some knowledge of things that you would not know just from going on Google Maps and looking at the data of the property in the area too. So you need help trying to figure out your market. Take a look at what are markets you already know, maybe you grew up there, maybe your husband grew up there, maybe you have a friend that lives there that can help and guide you. I think that is great advice as to getting started with choosing a market. Tony, I already know that you are probably chomping at the bit to talk about the spouse piece here of getting the spouse on board.

Tony:
Alright, after a quick break, we’re going to hear more about how Brian grew his portfolio to 11 properties after almost a $100,000 mistake. Now if you are looking to grow your portfolio to, you’re going to need to find the right market to invest in, head over to biggerpockets.com/find a market to find the perfect market for you. Alright, welcome back to the show. Let’s hop back in with Brian reading in my mind Ash, because I think Brian, one of the questions we get often is, how do I get my spouse on board with the idea of investing in real estate? And you took it even one step further where not only were you able to get her on board with the idea, but you guys literally picked up and moved to a different place. So I guess you were the one, like you said, drinking the BiggerPockets Kool-Aid and reading all the stuff and listening to the podcast and watching the YouTube videos. How did you actually get your wife on board to say, Hey, we’re going to upend our life to lay the foundation to start investing in real estate?

Brian:
I guess there’s no real single way to put it, but I painted the picture. I had taken the things that I’ve learned from the podcast and the books and even showed some examples, but I just painted the picture of a better life that could be if we were to take a leap of faith. And worst case scenario was that we could have just moved back. And I think she was just super supportive. I didn’t have to pride that much honestly, but I think just being able to communicate well and lay out the pros and cons and discuss ’em together and just come to a conclusion together that it makes sense. And so that was really all it took. And like I said, she’s super supportive and was on board and I think the hardest part was convincing some of the family members that it was a good idea more so than my spouse. So we made it work. Well,

Tony:
I appreciate you giving us that insight, Brian, because again, there are a lot of folks listening who would love to get that first deal, but the spouse maybe is, I don’t want to say an obstacle, but they’re a little bit more hesitant than the folks that are actually listening. So it’s always good to get that insight. So Brian, going back to your story there, brother. So you guys pick up, you move across state lines, you land in Arizona. It sounds like maybe that first deal was actually the primary residence that you moved into. So talk us through maybe how that primary house ultimately turned into an investment for you. Yeah,

Brian:
A little bit of luck. I think. Like I said, we bought the house January, 2021 height of Covid, Arizona was actually one of the markets that had some of the highest appreciation in the country around that time. And so we got a great deal on a great house in an A neighborhood. And from 2021 to 2022, I actually didn’t buy anything. We just were saving our money, increasing our W2 income saving and kind of game planning with that friend of mine that I mentioned. And we ended up doing our first two deals together. But we were just able to buy right and get a little luck with the market. And we ended up gaining quite a bit of appreciation, which is what we tapped into a year later to really help us buy our next, or you could say our first true investor deal after that,

Ashley:
What an opportunity to start with your investing is to turn your primary into a rental property at some point, but also start amassing other rentals. So kind of walk us through as to, you’ve gotten to 11 rentals, so from then until now, what are the different ways that you’ve been able to fund and finance these properties? Because it all sounds great and wonderful, but how can you actually pay for these rentals that you have?

Brian:
Yeah, a combination of things. So first and foremost, we hustled with our W2 jobs. We moved to Arizona, weren’t making that much. My wife and I are in travel nurse staffing. And for anyone who doesn’t know, there was a huge demand in nurse needs across the country for all the hospitals. And so naturally our business in income was lifted with that surge in demand as well. So we were able to really grow our W2 income, and I think that’s kind of the foundation of we were able to save in our time in Arizona with a lower cost of living from compared to California. And then the second piece, which is pretty unique strategy that we tapped into was the appreciation of that primary residence. We were able to get an appraisal a year later. Like I said, that thing skyrocketed about 150,000 in equity,

Ashley:
Oh my god, in one year.

Brian:
And so we took out a heloc and that HELOC, along with our personal savings was our initial source of funds. And so from there we can talk about the first couple of deals, but that was really, it took us that whole year living in that house to ride that wave up.

Tony:
Brandon, I just want to quickly pause in the HELOC because there may be some folks in the audience who aren’t familiar with what that is. So can you describe what a HELOC is and how much of that equity you were actually able to tap into

Brian:
Heloc home equity line of credit? So it’s different from a cash out refi where I didn’t have to change my interest rate on the home and get a whole new loan on the home. They just were able to go in and appraise the current value and give me a spread of what my loan was on the property against what equity I had. And I think the bank at this time, I don’t think this is still a thing these days based on the way interest rates and all the chaos that’s gone, but we were able to get 95% loan to value at that time. And so they said, okay, you bought your home for 3 95, it’s now worth five 50. And so we were able to, I don’t know the exact percentages here, but we got a line of credit for $135,000 that was just free access for us to use. And payback, obviously payback. That was kind of our best tool that we’ve been able to put into play for investing into other deals.

Ashley:
So were you using this to make the purchase and then you’d go and refinance and pay your line of credit back? How were you actually utilizing your savings and the line of credit?

Brian:
At first, the goal was to flip two houses using our line of credit, and we used hard money lending as well, but that was kind of like our down payment was the line of credit, the hard money was the rest of the funding and then also using the line of credit for those renovations. And so our very first deal, we did exactly that. We used our HELOC to fund the down payment. We partnered with a hard money lender. We brought in 15 20% on that down payment. I think that first flip that we did was purchased for, it was about three 50 or so that we purchased it, but we were able to rehab it, we sold it, and it was actually a successful flip. We made about $27,000 in cash, which we paid back our HELOCs and then still had that $20,000, $27,000 nest egg to help roll into our next deal. So that was the plan. And then I guess we can get into a little bit later, but my strategy has switched a little bit, but initially, yes, we were going to flip, pay back the HELOC and use cash to deploy into rentals.

Ashley:
What a great way to build capital. And congratulations making that much money on your first flip. That is awesome. So Brian, before we get into the next step of your phase, now that you’ve flipped your first health, and is this where you start the transition into rentals?

Brian:
Not quite. So I mentioned our plan was two flips in a rental. So we had that first successful flip where we netted the 27,000 paid back our HELOCs, and we had this wave of confidence and we’re like, we’re doing this again. So a few months later, my business partner and wife at the time, and we found another house right away. And so the second house was also a flip. And this is an interesting story because this is the same way that I said Arizona went up. It also went down. And so this is kind of a huge learning experience that I’m happy to share, but we kind of upped our Annie a little bit. We had a little bit of a bigger house, a bigger purchase price, a bigger renovation on this particular deal, and turns out that it was a beautiful rehab and remodel, but it took about three months.
And during that time is also when the market started to shift downwards a little bit, we saw some interest rate hikes and some consumer sentiment changes and things like that. But we had gone from thinking we were going net $40,000 on this deal to losing 75 to a hundred thousand dollars. And so at that time, we had to make a decision, are we going to list this house and lose the money and carry that money on our HELOCs too, mind you, where we would still have to make payments beyond that loss on the interest of that debt. So we actually pivoted from there and decided to furnish the listing or furnish the house and actually turn it into a short-term rental. The remodel again was so beautiful. We had a pool this big backyard and just thought, let’s not lose this money and let’s just take our earnings from the last flip and furnish it and turn it into a short-term rental. So that was the second deal, and we held that for a year, which we actually just sold a couple months ago. But during that year, it kept us afloat. We were constantly booked, we made some money, but I think overall we broke even on that deal. And then once the market started to kind of ease up a little bit, we actually sold it for just a little bit lower than what we anticipated the first time around. And so that was kind of where the second deal ended up.

Ashley:
And you ended up making money off of the sale?

Brian:
We essentially broke even. We did sell it.

Ashley:
Oh, even with the sale, okay.

Brian:
Yeah, the sale after a year of holding it pretty much broke us even because we still had holding costs and while the income of that property, it was there, it didn’t make as much as we had hoped. I think maybe due to some short-term rental saturation in the Arizona market in particular. But it definitely floated us and saved us from catastrophe to be honest.

Ashley:
Yeah, I mean, this is why I think it’s so important to think about what your exit strategies are, and you were able to take this property that was going to be a flip, and instead of a losing a hundred thousand dollars, you went and you changed and you pivoted your strategy. And I think that as a new investor, you have to understand that that might happen because the market can change, especially if you are flipping a house, making sure you have some kind of option of what you can do with the property afterwards. And Brian went from about to lose a hundred thousand dollars to breaking even within a year. And I think that is a huge safety net that he had able and you were able to think fast and to kind of have a plan in place to take action on that.

Tony:
So Brian, how did you change strategies? Did you have flipping PTSD?

Brian:
Yeah, so a couple things transpired from there. My wife and I had our first son, and there was a couple of different factors, including that big one there that actually led us back to California. And so we moved back and turned that primary into a rental, but we kind of needed to come up with a new strategy because I was sort of back to I can’t invest in California. We still don’t have the funds even though I had the HELOC and whatnot, but we’re talking $300,000 houses now, $700,000 houses. And so it was still a little bit too out of my wheelhouse at the time. And so upon moving back to California, I still had confidence in investing since we had the successful flip. We ran the short-term rental really well, even though we broke even. And so we had all this experience and now I have a long-term tenant in my old primary residence.
And so I really just gained the confidence that I can keep doing this and I can do this out of state. And so my wife and I sort of ventured off on our own and started looking in out of state markets, and we still had our good savings and earnings rate. We still had our HELOC access. So we ended up also using our HELOC to now buy a long-term rental. And that was kind of where our strategy shifted was to get some buy and holds under our belt and start to build up our cashflow. And I had the confidence to look out of state, and we did our research and found a market. And the next deal from there, I bought a duplex and we did some value add to it, and that’s turned out we still have it and it’s turned out to be a great deal. So that’s the next part of my journey was venturing into long-term rentals out of state in more affordable markets than Arizona as well. So

Ashley:
Ryan, what markets did you actually decide on? Is it more than one?

Brian:
Yeah, so I’m in with the long-term rentals right now. We’ve got the Arizona property. The duplex I just mentioned is actually in Aberdeen, South Dakota, not a very well-known market. And there’s kind of a funny story as to why that was chosen. And just to touch on that a little bit, we work in healthcare staffing. And so my wife had an account in that city and she was saying, you know what? The hospital there has a lot of needs, but nurses are booking assignments and they’re getting canceled because they can’t find housing. And so I thought to myself,

Ashley:
Look at your wife, the lead source.

Brian:
So I thought to myself, why don’t we investigate this, right? If there’s a lack of housing, why don’t we see if we can pull off a little midterm rental? And so we investigated that and we ended up finding a realtor, found a duplex near the hospital, put in some renovation money into that, and actually it’s now a long-term rental, but we went into that market anticipating a midterm rental, but we did such a good job on the renovation there that the realtor and the property manager said, Hey, you can get the same on a long-term rental and you don’t have to furnish it. You don’t have to spend all that extra money and do that extra management. And so we ended up just plugging in two long-term leases into that duplex and making about the same there.

Tony:
Now, Brian, you have flips under your belt from the work you did in Arizona, but when you transitioned into South Dakota, how did you go about building that team remotely?

Brian:
At the point of moving back to California, it was like all or nothing. I had to make it work out of state. And so for me, I’m a pretty social person. I have no problem making cold calls, reaching out to people and building relationships. And that’s what I did. I called a couple different brokers that I just found on Zillow and started chatting with them, and one relationship led to another. And so once I honed in on the realtor that I wanted to work with, from there, I literally just leveraged their referrals for everything else, property manager, a contractor. And so it takes a little bit of trust to be in a short amount of time to be able to find and utilize all those resources from that first contact. But again, I was all or nothing. I just went for it and I made it work. And luckily, all the folks that were referred to me, I felt truly had my best interest in heart. And when working with those contractors, they would call me almost every other day. They would send me pictures. They were super detailed and it just worked out really well. But I think it all just starts with not being afraid to make a phone call and to get personable with people and build a relationship.

Ashley:
We have to take one final break, but more from Brian on how to adjust your real estate investing strategy after this. Okay, let’s jump back in with Brian.

Tony:
So Brian, I just looked it up and it was 1,688 miles separating San Diego and Aberdeen, South Dakota. So talk about long distance, right? That’s a pretty wide gap between those two places, but kudos to you for figuring out the process to do it remotely and then really leaning into the folks that you met to help you facilitate that. One last question from you on the duplex. So obviously this was like a burr, right? You bought it, you rehabbed it, you rented it. Were you able to refinance and kind of pull out most of that capital or did you have to leave any cash on the deal?

Brian:
Yeah, great question. And it’s super relevant to present day. I’m actually refinancing it right now. I’m trying to pull about, depends on where the appraisal comes in. I’m shooting for an appraisal of about 1 95 and we bought it for one 30. So after fees and whatnot, I’m hoping we can cash out about 35,000 of that. So that’s my down payment plus a little bit. So it’s not a full bur, but it’s definitely enough to buy me the next deal. And it’s been about a year, right? Since we bought that, it was July of 2023. We bought that at a 7.2% interest rate, and it just didn’t make sense for me to refi until right about now. And I could probably even hold it a little bit longer to get more cash out, but I’m ready to keep adding fuel to the fire. So here we are just working on that right now actually.

Ashley:
Well, Brian, a great time to refinance because while we’ve been on this call here doing this recording, I just Googled it. I knew the meeting was happening that the feds actually cut rates by half a percentage point. So I think more than expected by most. I did a poll this morning on my Instagram and definitely everyone thought more a quarter they were going to cut it, but yeah, by half percent. So

Brian:
Thanks for the news break.

Ashley:
Yeah, you better lock in that loan rate.

Brian:
It’s not locked in yet, so I’m actually excited about that.

Ashley:
Well, that’s good. Yeah. Yeah, it’s

Tony:
A good timer for you. Well, Brian, so I guess we heard about the duplex. I got so excited when you started talking about this that we didn’t get to hear the rest of your portfolio. So we know we got the flips. We have the primary residence in Arizona that became a rental. We have the duplex in South Dakota. What do the other units consist of where they located?

Brian:
So that brings us to 2024. After that duplex this year in 2024, I’ve added eight units, all of them in Arkansas. And so I pivoted out of Aberdeen because I wanted you learn a little bit as you go every time, learn something new after each deal. And I wanted somewhere that had a little bit more population growth, a little bit more job growth. And so I started to look for markets that gave a little bit more of that. And so I stumbled on a market in Arkansas. Interesting story here. I wanted to get into some creative finance, and I had been learning about it recently, and I started Googling buildings that looked like multifamily on Google maps and trying to find ways to find the owners. And so I built a list of a hundred different properties, and I started cold calling and making connections with owners and not necessarily saying, I want to buy your house, but I’m new to this market.
I’m looking to make connections. I noticed you’ve got X, Y, Z property. I’m looking to learn from others. And like I said, build that relationship. How did you get to where you are today? And after calling a hundred people, I stumbled upon a broker in the market who was also an investor. Her and her team own over 200 units, built a connection with her, and she ended up seller financing me a small portfolio of three single family houses and a triplex. And so that was kind of the next deal that we just closed on in May.

Tony:
Brian, I want to really pause here and take a moment to applaud what you just said, because I think for a lot of people, it’s going to go over their heads and they’re just going to hear the seller financing deal at the end, but they’re going to ignore the fact that you were virtually driving for dollars. You built your own list of over 100 small multifamily properties in that market, and you called every single one of those people to find one person that was willing to really entertain and give you that support that you were looking for. And I think that’s the work that most people are not willing to do. They want it to fall into their laps, or instead of doing 100, they’ll do 10. And when they call those 10 people and it doesn’t work, and they just kind of throw their hands up in the air and they wave the white flag. But that is the kind of dedication and hard work that separates the people who talk about wanting to grow their portfolio and those who actually do. So kudos to you, man. That was an amazing thing to hear.

Ashley:
So Brian, what is your cashflow goal? What have you set for yourself as to what you want to reach in cashflow and where are you at right now with it?

Brian:
Yeah, we have some lofty goals. I think just the stretch goal, I want to be at 30,000 a month in cashflow. I’m far from that right now, but I do have some incremental goals that we will achieve on the way to that. And the first thing is to really just be able to retire my wife and then retire myself. And so we’re looking at goals of 8,000 a month in cashflow, 16,000 and then up to 30. And right now, currently with the long-term rentals, we do have a couple of leases that we need to bump up to get us to market value. Once we do that early next year, we’ll be right around 28 to 3000, 2,800 to 3000 in monthly cashflow on those long-term rentals. And then another piece of the story is we just added an arbitrage Airbnb that I just launched last week. We’ve got five bookings. Thank you. Thank you. We’ve got five bookings already. And so we’re hoping that we’ll add over the course of a year with seasonality, maybe another $2,000 a month average over the course of next year. So that’ll put me at about 5,000 a month when all that comes to fruition throughout the next couple months here. So we’re about peeking around the 5,000, and then we’re just going to continue to snowball and hope that we can get that 8,016 and 30,000 mark.

Tony:
Brian, lots of inspiring things coming out of your story today, but I guess the last question I have for you is, do you have maybe a piece of advice that you wish you had three years ago when you first got started?

Brian:
Yeah, I mean, I would just say for anyone that’s new out there who has any doubt, any fear just to take action, that could be maybe not as extreme as what I did in moving out of state to kind of lower your cost of living, but you could literally start. House hacking is huge, and I think a great way for people to get started. But just again, my biggest piece of advice for folks out there is just to take action. And you’re not growing if you’re not a little bit fearful on what that next step is. And I think overcoming that fear and facing it is the biggest thing you can do and build a network of folks that are also interested in what you’re doing. Go to the meetups. But yeah, just take action. My biggest piece of advice for the listeners out there is just to take action, fight your fear, head on, and go out there and do it. That’s all I got for that one.

Ashley:
Well, Brian, thank you so much for joining us today, the Real Estate Rookie. We’re going to link your BiggerPockets profile into the show notes, or if you’re watching on YouTube, it’ll be in the description so you can reach out to Brian to learn more about what he’s doing and his investing journey. I’m Ashley. And he’s Tony. And we’ll see you guys next time on the next episode of Real Estate Rookie.

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In This Episode We Cover:

  • How Bryan snowballed $20,000 into eleven properties (in under four years)
  • Building your real estate portfolio faster by moving to a low-cost-of-living area
  • How to get your spouse on board with your real estate investing dream
  • Using a HELOC (home equity line of credit) to fund more real estate deals
  • How to pivot to another investing strategy when things don’t go to plan
  • Why you always need an exit strategy whenever you buy a new property
  • And So Much More!

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Note By BiggerPockets: These are opinions written by the author and do not necessarily represent the opinions of BiggerPockets.

Getting Tenant Turnover Right Can Increase Your Income and Lower Costs Dramatically—Here’s How to Do It

Other than perhaps property taxes, turnover is generally the biggest single operating expense you will endure as a buy-and-hold real estate investor. And unlike property taxes, it’s something you have a lot of control over. 

Getting turnover right can both increase your income and reduce expenses. It can quite literally make or break your ability to have positive cash flow.

Reducing the Need for Turnover

First and foremost, the idea that tenants renewing their lease or moving out is something you can’t control is a myth. Sure, you can’t control it, but you can definitely influence it. 

The goal here is to move the dial and increase the likelihood a tenant will renew their lease. The law of large numbers states that if you can increase the likelihood of a renewal of any given tenant over time with enough tenants, you will increase your renewal rate substantially. 

Sure, if they get a job out of town, they’re going to move out. But if they are moving because of too many maintenance issues, that’s something you can (or at least could have) fixed.

Think of it this way: Let’s say your average vacancy is two months between tenants (turnover and time to lease). If you have a move-out every year, that would amount to a vacancy percentage of 14.3%; two divided by 14 (12 months tenancy, plus the two vacant months). Right off the bat, you increase your income by over 7%  and reduce expenses to boot

If you can bump that up to two years, vacancy halves all the way down to 7.7% (2 divided by 26). At three, it’s down to 5.3%, etc. 

The most important thing to keep in mind is that fast, quality maintenance and good communication are by far the best forms of customer service a property manager can provide. And yes, you should think of your tenants as customers or clients. Think of quality maintenance as a tenant retention strategy.

You should also be proactive in seeking to get a tenant to renew. In the past, we have offered “lock-in” rental rates for renewing six months in advance. (This is when we had a glut of rehabs and didn’t want to add any more to our plate.) 

Nowadays, we reach out to the tenant two months before the lease is set to renew with the new lease price and ask if they intend to stay. If they say no, we ask why, and occasionally, we can sway them if there had been a misunderstanding—for example, a lingering maintenance issue that hasn’t been addressed and they didn’t bother to call about.

We don’t have time for a deep dive on lease renewals, but it’s definitely worth picking up a copy of Jeffrey Taylor’s The Landlord’s Survival Guide, which has all sorts of tips on getting tenants to renew. The average tenancy in the United States is about three years. Ours are between four and five. His is over six. 

If nothing else, offering a small reward like a gift card to their favorite restaurant (ask when they initially sign the lease) helps. Robert Cialdini notes that creating a sense of reciprocation is one of the best sales tactics out there, even if the items being reciprocated aren’t anywhere near equal in value (like a 12-month lease versus a $25 gift card, for example). 

Sprinting Out the Gates

Even if a tenant does decide to leave, that doesn’t mean all is lost. We have offered any tenant who is moving $10/day to be out early. We recently upped that to $15/day for apartments and $20/day for houses. 

Even if they move out of a house a full month early, that’s only $600, whereas our cheapest house for rent is about $1,000/month. If they take the money, it means we get the unit back early and can get started on the turnover and leasing at a discount. 

The same kind of thing can be done with evictions, at least some of the time. I highly recommend offering cash for keys to tenants who won’t pay to get them out without an eviction. It’s better for them (having an eviction makes getting a new place very difficult), it saves on eviction costs—and depending on the state, storage costs—and most importantly, time is money. It’s definitely worth paying a few hundred bucks to get them to leave early so you can get started on the turnover ASAP.

You should also make it clear to any tenant that they will be charged every day until you get possession of the unit (i.e., keys in hand and right to enter). You should also make sure the utilities get transferred back into your name the day they leave. (Many utility companies will automatically transfer into the landlord’s name if you set it to auto-revert, which is worth doing.) Don’t let the power, gas, or water get shut off, as this will simply add time, and thereby costs, to getting the property back on the market.

If you have a decent number of properties, it would also be worth staggering lease end dates so they don’t all come due at the beginning of the month. This prevents a glut from forming and costing extra time before being able to start the work. It’s critical to remember that with turnover, time is of the essence.

Contractors or Employees?

The next big question is whether to use contractors or employees. If you have a small portfolio, it won’t be enough work to keep an employee busy, so you should go with contractors. On the other hand, if you have an apartment complex with onsite property management, I would definitely recommend having a make-ready crew on site. It’s just so easy for them to get to and from a job site.

You should still have relationships with contractors as a backup, of course. And you should also have specialists like plumbers, electricians, and HVAC technicians ready to call.

If you use offsite management, I think you can go either way. The big thing about employees is that you really need to stay on them. Every extra hour costs you. You don’t want anyone who’s thinking speed isn’t essential because “I get paid by the hour.”

Contractors, on the other hand, quote a job upfront, so while an extra day hurts—because it’s one more day you can’t lease the unit—it hurts less than with employees.

The other problem with contractors is they often can’t start right away. We mostly use contractors and don’t tend to have this problem, as we have enough work to keep a good number busy. But that won’t be the case for most new investors.

In such cases, you need to be very proactive with scheduling to prevent having long waits. Scheduling software like Monday can be a big help in this regard. 

Scopes of Work or Turnover Checklists?

The next question is whether to put together a scope of work or just have staff (and I would only do this with staff) go through the property and fix every item that needs fixing based on a checklist. 

The checklist method is certainly faster, but you are relying on construction staff to make aesthetic decisions and decide when something needs to be replaced or if it can last a bit longer. No offense to those in construction, but they don’t tend to be particularly good at this. Many aren’t very detail-oriented either. In addition, there’s nothing to verify the materials they are buying are necessary for the job, and this opens the door to fraud at worst or overspending at best.

I much prefer putting together a scope of work, although this adds a step, and thereby time, to the turnover process. We fill out our scope of work template on-site.

We then transfer it over to our project management software. We use Smartsheet, which we find quite helpful. But there are others available.

In the top section, we label it Prework, which includes things like getting utilities on, trash out, flea treatments, etc. Then we go room by room with all the items the main contractor (or employees) needs to do. 

The next section is for the various vendors not working under the main contractor (like HVAC, flooring, paint possibly, etc.). Last is a punchout list (like putting up blinds and outlet covers after painting, installing appliances, and, of course, cleaning).

We also ask the contractor to add and bid on any items they think we missed and decide at the end whether to do those or not

You can find a downloadable scope of work template here.

The advantages of using Smartsheet (or something like it) is that:

  • You can attach pictures next to each line item to show what you are talking about if it isn’t clear.  
  • You can also share that scope with contractors to get bids from them in a way that’s easily comparable if getting more than one quote. (Always use your own scope of work to get bids on, as it’s very difficult to compare separate contractors’ quotes if they’re on different templates.)

Overseeing the Work

If using employees, I would always give them a specific time goal based on how long they think it will take to complete. If they think it’s unreasonable, they should tell you upfront, not complain after missing it. But they should be aiming for something. 

Dale Carnegie gives a famous example of how one manager turned a factory around just by writing on a chalkboard how much the day shift had been completed and then doing the same with the night shift. It’s good to get those competitive juices flowing!

Some investors include discounts in their contracts with contractors if they take too long. We don’t, but we most certainly do put contractors on a “time out” if they start slowing down, i.e., we stop giving them projects for a while. And trust me, with most contractors, their quality and speed tend to ebb and flow, so you will need to keep a close eye on this.

I would also recommend having a materials list that you go off of. If you provide nothing, contractors will tend to buy the cheapest, lowest-quality items to save costs, and employees will be inconsistent.

You want to standardize, standardize, standardize. Use the same paint colors (or maybe two or three varieties), the same carpet, appliances, doorknobs, light fixtures, ceiling fans, etc. By doing this, it makes it easy to do maintenance on the units and easier to buy materials for turnovers.

Furthermore, if you procure the materials yourself, you can garner large discounts from suppliers. With Home Depot, for example, it’s possible to save 15% or more on materials with their Preferred Pricing program if you buy a substantial amount. Other stores have similar discounts. We are now procuring materials for our contractors to take advantage of these types of discounts.  

The National Real Estate Investors Association (REIA) has a 2% rebate with Home Depot, too, so it would be worth joining your local REIA to take advantage of that.

For any decent-sized project, it’s worth stopping by or having a manager stop by once or twice to make sure progress is being made. This is all the more important with employees. On small projects, that’s not necessary. 

But you should stay in constant communication. Let them know you’re watching and waiting impatiently. With turnover, it’s the unwatched pot that never boils.

And, of course, never pay out everything to a contractor upfront. Make sure they are completely finished before cutting the final check. 

Quality Checks

The other nice thing about having a scope of work is that it gives us something to work off of when we go to check our contractor’s or employee’s work. 

For any items that don’t check out, we tell them to go back, fix them, and send us a picture to prove it. If that’s not done promptly, we’ll send another person (usually one of our maintenance techs) to finish it and discount the final check by the amount that the item was worth. 

This part is critical to get right, as it’s very easy for either the last stages of a turnover to drag out or not to finish entirely. This can mean either having difficulty renting a unit that isn’t complete or an irate tenant when they move in, and things aren’t as they should be.

Pictures and Marketing

When everything is done, get pictures and list the property. Make sure to take them with a high-quality camera with plenty of light. It’s not necessarily a bad idea to have a professional photographer do it, although it’s a bit pricey. And the front picture of any house should be at a 30-to-45-degree angle (it makes the home look bigger). 

From the get-go, you should take note of all the property’s characteristics (bedrooms, bathrooms, garage, basement, etc.) and amenities (built-in microwaves, water softeners, sump pumps, fenced yard, etc.) in your property management software so it’s easy to reproduce them in an ad.

You should do a comparative market analysis to find out what to start the rent at while the property is being turned over. That way, the day it’s done, you’re ready to put it on the market.

Final Thoughts

Finally, track your results. What gets measured gets managed. You should know not only how long it takes to get a turnover done on average but how long it takes to get a scope of work done and then how long it takes to get the work done after that. 

We track those things for each contractor we use, along with their Quality Check Percentage (how many items we require them to go back and fix, compared to how many were done right). If the percentage drops too low, they go on time out.

These are valuable key performance indicators you should track and continuously work to improve upon. 

Mastering turnover is about balancing speed, quality, and price. Setting up systems to ensure as little time is wasted as possible in between each step, as well as evaluating the performance of each contractor or employee doing the job, is essential to optimizing your turnover process. This way, you ensure that the most controllable operating expense real estate investors have doesn’t drag down your investments.

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Note By BiggerPockets: These are opinions written by the author and do not necessarily represent the opinions of BiggerPockets.

Is It Ethical to Invest in Real Estate?

As you can imagine, we’ve heard just about everything people have to say about investing in real estate during our twentysomething-year tenure in this industry. One of the complaints we see frequently is regarding ethics. Is it ethical to invest in real estate? Are landlords evil? Some people are thoroughly convinced that this investment method should be abolished altogether. 

The Three Primary Ethical Objections to Investing in Real Estate

Obviously, we would disagree! That said, the question of ethics in real estate investment is essential. We don’t need to ignore how the industry can—and has—harmed people. What we can do is take in these criticisms, examine ourselves, and modify our strategies to promote ethical investing that benefits local communities. 

Objection 1: Speculative investing ruins local markets for everyone else.

Speculative investing is most commonly a short-term strategy that involves snapping up properties in markets as they heat up. 

Now, there’s nothing wrong with getting your foot in the door of a hot market! However, we often see flippers who buy properties, renovate them, and hold them vacant until they see the perfect opportunity to maximize capital gains. This drives up home prices artificially and can disrupt housing supply when done en masse. It can also disrupt local buyers who want to own and live in the properties and would like to benefit from the discounted purchase and renovation costs.

Objection 2: Real estate investors contribute to gentrification and harm vulnerable populations.

An individual investor can’t cause gentrification. (For those who need a refresher, gentrification happens when a wealthier demographic moves into a lower-income area, ultimately displacing the original residents.) This can happen when large-scale investment conglomerates develop large areas. Home values, costs, and rent may increase to a level untenable for vulnerable residents.

However, investment dollars from banks in the form of construction loans can be scarce and hard to come by, meaning abandoned and blighted properties sit vacant longer without renovation and threaten neighborhoods by creating the environment for other properties to fall victim as well.

Objection 3: Real estate investors exploit rental residents.

We’ve all heard landlord horror stories. It’s common to see them—and, by extension, real estate investors—vilified. And we’re not about to deny that some people and management companies do not treat their residents or properties respectfully. They may ignore significant maintenance issues, raise rent irresponsibly, and let their greed harm those around them. 

Four Ways to Prioritize Ethical Real Estate Investment

So, how do we maintain responsible, ethical investment strategies? 

1. Treat real estate investment as a people business

The bigger things get, the more impersonal they tend to be. We would do well to zoom back in and see people as people—not numbers, not vague demographics, not as a source of cash. 

Investing in real estate is undeniably a relational business. The more you recognize the humanity in your partners, vendors, and residents, the more empathetic and ethical you’ll be. It’s just natural. You cannot push an easy button to have work done for you. There is not an app that can suddenly appear and replace the work and effort that genuine, human relationships can accomplish.

You can do this even if you’re a passive investor who never meets the people living in your properties. Hiring reputable, compassionate managers and quality vendors ensures safe, well-kept properties and transparent, fair communication with those living there.

2. Refuse to compromise on your standards

Plenty of investors choose to cut corners in one way or another. While this may seem like a good call in the short term, it harms your portfolio and those around you in the long run. 

Don’t compromise your standards. Know what you will and will not accept, what is and isn’t typical in the industry, and what kind of investor you want to be. When you have a clear goal and high standards, you’re less likely to lose your way—and hurt others in the process.  

Examples of compromising may include skipping on basic repairs that are needed but not threatening to the property.  Another example would be not answering resident calls on holidays.  A final example would be moving to evict a resident even when they are communicating and working diligently to pay rent on time.  

When I say refuse to compromise, I mean in all things. Treat residents the way you want to be treated, and hire companies with the same philosophy. However, you should expect the same treatment from residents. This is the best way to hold a high standard.

3. Look for opportunities to improve sustainability

Sustainability isn’t just about being energy-efficient. It’s about making strategic decisions that improve efficiency and property longevity. 

Simply buying and renovating a property that would otherwise remain vacant and decaying is sustainable. Renewing existing properties is good for the market and the environment. Your investments impact the market they’re in.

In cities like Memphis, which have been hotbed markets for long-term buy-and-hold investors, the majority of dollars spent renovating and revitalizing neighborhoods has had a tremendous, positive impact.  It has helped keep neighborhoods intact and helped bring others back from the brink.  

The impact we have as investors can be life-changing in some areas. Consider if that impact will be positive or not!

4. Be a long-term investor

Finally, we would encourage all real estate investors to consider the long term over the short term. Short-term investors typically cause issues with artificial price inflation and fan the flames of overhyped markets. They won’t be here long-term, so they’re not considering how their actions will impact the area. 

A long-term investor, though, contributes to the local community. They’re a part of the ecosystem. As such, they’re invested in the health and stability of that market. And that mindset benefits everyone.

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Note By BiggerPockets: These are opinions written by the author and do not necessarily represent the opinions of BiggerPockets.

The Extra Downside Protection I Look For in Investments

The last two years have felt like a slow-motion car crash in commercial real estate

That goes for office space, of course, but it also goes for multifamily and other commercial property classes. Look no further than this piece by BiggerPockets if you need a refresher. Two regional banks went under because of the industry’s woes in 2023. 

But even in one of the worst stretches for commercial real estate on record, many operators and passive investors have continued earning solid returns. Since 2022, I’ve invested in nearly 30 passive real estate deals as one more member of SparkRental’s Co-Investing Club. Of those, only one has imploded and resulted in a loss—and it was one of the first deals we invested in as a club. 

One advantage to getting together with a group of other passive investors every month to vet deals is that you get better at doing it and quickly. This year, I’ve shifted how I think about risk. 

As you continue (or start) investing passively in real estate, consider this framework for looking at risk.

Why Standard Vetting Isn’t Enough

I used to approach vetting from a classic sponsor- and deal analysis perspective: Get references, look at track records, look at competitive advantages and expertise, run the numbers on the specific deal, etc. 

We still do all that, of course. Check out this article on the nine passive investing risks that we check first when we look at sponsors and their deals. 

Those will help you immediately eliminate most bad operators and deals. That one deal I mentioned that completely fell apart? We would have dodged it with a closer look at the risks outlined in that article. Of course, that was 20-some deals ago, and we’ve all learned a lot since then.

Even so, two of the sponsors behind that deal were big-name sponsors—one enormously so. Both enjoyed sterling reputations at the time. Everyone we talked to about them gushed about how great they were. They had sparkling track records to show off to potential investors. 

I have certainly learned that reputations and track records only take you so far when you’re vetting operators. On top of more thorough vetting, I now also want to see something extra. 

“Something Extra” Downside Risk Protection

I’ve increasingly come to share Warren Buffett’s view that the only rule that matters in investing is never to lose your principal. 

Every time I look at private partnerships, private notes, syndications, or some other type of passive real estate investment, my first question is, “Does it offer any special downside protection?” Is there some extra barrier in place between me and losing money? 

Put another way, what would have to happen for my investment to lose money—and how confident am I that such a scenario is vanishingly unlikely?

There’s no such thing as a completely risk-free investment (and anyone who says otherwise is selling something). Aliens could invade Earth tomorrow and disrupt every investment on the planet. But you can look for extra protections that create extremely low odds of lost principal.

Examples of Downside Risk Protection We Like

So, what do these extra protections look like for different types of passive investments? Here are a few case studies.

Private note case study

I’ve mentioned them before, but there’s a boutique house-flipping company that our Co-Investing Club has invested with several times now and really likes. 

First and foremost, they check all the typical boxes. They’ve done over 300 flips and currently do 70 to 90 a year. They also currently own over $15 million in rental properties, with over $6 million in equity. You can’t do that kind of volume without getting all the common mistakes out of your system. 

That doesn’t mean every deal turns a profit. Again, at that volume, you’ll have the occasional dud, but their win rate is in the 93% to 95% range each year. 

Because they must move fast on buying deals and need so much flexible capital, they offer private notes paying 10% fixed interest. Investors can terminate the note at any time with six months’ notice.

These notes normally come with two strong downside risk protections. First, the company—which again has over $6 million in equity in its rental portfolio—signs a corporate guarantee. Second, the owner himself signs a personal guarantee as a multimillionaire pledging his personal assets. 

That’s pretty unusual in itself and great downside risk protection. But to get even better protection, our investment club negotiated with him to secure our note with a sub-50% LTV lien against one of his free-and-clear properties. If something catastrophic happens, we can foreclose to recover our money. 

See why I feel so secure in that investment?

Private partnership case study

We’re preparing to invest shortly with another boutique investment company based in Texas. 

This company builds spec homes, a perfectly profitable business model on its own. They take it a step further, specializing in buying dilapidated homes on large lots, tearing them down, subdividing the lot into two or three normal-sized lots, and then building new single-family homes on each of them

As you can see, they create value not just by building new homes but also by subdividing valuable lots. They only work in a small geographic area where they’ve established relationships with local municipalities. Their lot subdivisions get rubber-stamped at this point because the municipalities know them, trust them, and like that, they’re creating more housing supply (and property tax revenue). 

To fund their investments, they form private partnerships with passive investors like you and me. At a project level, they typically earn 40% to 70% returns, and their passive partners typically earn 15% to 25% returns. 

Even so, they have the occasional miss—every investor does. So, they protect their investors against lost principal by guaranteeing a floor return of 5% on each project. If one of them fails to earn at least 5% annualized returns, they come out of pocket to preserve the relationship. 

The guarantee is backed by their own portfolio of long-term rentals, again providing a backstop against losses. 

Syndication case study

When I go on the BiggerPockets forums, all too often I see comments like, “Real estate syndications are too risky.”

That’s like saying “all stocks are too risky” or “all bonds are too risky.” Some stocks are risky. Some bonds are risky. But there’s a huge difference between investing in, say, a U.S. Treasury bond versus a junk bond. 

When we look at syndications, we look for asymmetric returns: high probable returns with low-to-medium risk probability. 

A few months ago, our Co-Investing Club invested with a sponsor who has done 135 deals over the last 17 years. That’s incredible longevity and shows they’ve invested through many market cycles. 

This particular deal came with that “something extra” we look for in downside risk protection. Sure, the sponsor scored a bargain price on a multifamily property with deferred maintenance, and they plan on forcing equity through renovations. Value-add syndications are all well and good, but the real protection here goes beyond the discount price and “conservative underwriting” that every sponsor claims.

This sponsor created instant equity in the property within the first 24 hours of ownership. How? Before buying, they partnered with the local municipality to designate half the units for affordable housing in exchange for a 50% property tax exemption. The tax savings pay for the lost rental income many times over, making the net operating income jump before the sponsor swings a single hammer. 

The affordable housing units also enjoy not just 100% occupancy but a waiting list because they charge under-market rents. In the event of a recession, these units are protected against vacancy and high turnover rates. 

See? Something extra. 

Equity fund case study

This month, our Co-Investing Club is investing in a small land-flipping fund. The investor buys mid-price parcels of land for 35 to 60 cents on the dollar. That alone provides plenty of instant equity for downside protection. But then he adds even more equity by doing a “minor subdivision”—splitting the parcel into five or fewer lots. He may make a minor improvement, such as creating a dirt-access road so each lot has road access. 

This investor buys an average of 50 parcels a year and resells them within 4.2 months on average. He earns shockingly high net returns in the mid-double digits since he started. 

Best of all, there’s no construction risk, property management risk, risk of tenant property damage or defaults, or risk of tenant lawsuits. There’s no debt risk because the investor funds these deals with cash raised from the fund. There’s no regulatory risk of eviction moratoriums or tenant-friendly laws

It’s just raw land. 

Oh, and there’s no zoning or permit risk, either. The investor only works in jurisdictions where zoning approval is not required for minor subdivisions of five lots or fewer. 

Sure, he could theoretically miscalculate on a parcel and end up reselling for a lower sales price than he planned. Good thing he’ll do 49 other deals this year. 

The fund has paid 16% annualized distributions each quarter like clockwork since inception. It’s a lean, moneymaking machine that has few moving parts to break. 

Debt fund case study

As a final example, I’ll give a shout-out to Chris Seveney of 7e Investments

Chris operates a debt fund that buys non-performing mortgage loans at a steep discount. He and his team then work closely with the borrowers to get them caught up on payments, whether that means a payment plan, loan modification, or some other custom approach based on the borrower’s needs. They then resell the now-performing loans to a more traditional mortgage servicer—for much closer to the full loan amount. 

So, what’s the extra downside risk protection? 

The average loan that 7e acquires is around $195,000. The average property value is around $500,000. In the worst-case scenario, 7e forecloses to recover its capital. 

To his credit, Chris prides himself on an extremely low foreclosure rate (under 10%). That’s incredible, given that every single loan is distressed when 7e first buys it. 

Final Thoughts

Asymmetric returns exist in passive real estate investing. Once you accept and embrace that, your entire investing strategy shifts to finding them. Or rather, I consider it my job, as I look to constantly network to find hidden gem operators to invite to speak at our Co-Investing Club. And at this point, we always look for that “something extra” in downside risk protection.

I’ve lost money on real estate before. I have no intention of losing another cent on my real estate investments moving forward.

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Note By BiggerPockets: These are opinions written by the author and do not necessarily represent the opinions of BiggerPockets.

The Realistic, Repeatable Path to Investing for FIRE in Your 20s

Young, old, or in between, you need to hear this episode! Today’s guest paid off over $80,000 of debt, grew her net worth to $100,000 and did it all just years after graduating from college without a sky-high income. How did she make such quick progress, and what’s her secret to skyrocketing her net worth early in her career? She’s sharing it all in this episode, and you (no matter your age) can follow her repeatable path, too!

Want to see your net worth leap so you can fast-track your road to FIRE? Anna Foley is the person you should listen to. Through common-sense smart spending, diligent investing, and salary-increasing career pivots, Anna and her partner went from $80,000 debt to debt-free and finally hit six-figure net worth status. The best part? They did all of it WITHOUT giving up what makes life enjoyable, and they still sport a phenomenal savings rate!

Anna is sharing how she saves a significant portion of her income every month, why she decided to rent (not buy) a house, how “paying yourself first” can get you debt-free before you know it, and why she does NOT follow the traditional advice of chasing a “FIRE number.” In your twenties? Copy Anna’s plan! Closer to retirement? Follow Anna’s smart saving and investing tactics, and you can get there faster!

Click here to listen on Apple Podcasts.

Listen to the Podcast Here

Read the Transcript Here

Mindy:
At just 27 years old, my guest has already built a net worth of over $100,000 and is well on her way to financial independence. But what does it take to grow your wealth at such a young age? How do you stay disciplined, save aggressively, and still enjoy life in your twenties? Today we are diving deep into her mindset, strategy, and the steps she’s taking to achieve financial independence, whether you’re starting out or well on your way, this episode is great for what and all. Hello, hello, hello and welcome to the BiggerPockets Money podcast. My name is Mindy Jensen and Scott Trench is play and hooky today. So you just have me. I am here to remind you that BiggerPockets has a goal of creating 1 million millionaires. You are in the right place if you want to get your financial house in order because I truly believe financial freedom is attainable for everyone no matter when or where you are. Starting today, we’re going to discuss ways to invest early with a salary below six figures, how to pay down $80,000 of student loans and answer the question should you have a fine number. Anna, thank you so much for joining me today. I’m so excited to talk to you.

Anna:
Yeah, thanks for having me.

Mindy:
How long have you been investing?

Anna:
So I started investing when I graduated college back in 2021. I just started out with my 401k. That’s how most people start out. I didn’t really know exactly what I was doing. Luckily my older brother helped me out a bunch. He taught me all about investing and personal finance and what I should be doing. So he eventually told me I should open up a Roth IRA. So then I also got into that. So it’s been about three or four years.

Mindy:
So he said, you should invest in a Roth. What did he specifically teach you about investing in personal finance?

Anna:
So he kept it pretty simple. He said that index funds are the way to go, right? That’s not new news. That’s what all the finance people will tell you to do. So he said, just automate your investments, set it into a retirement account or a taxable brokerage and just let it go.

Mindy:
Okay, so you’re right. This isn’t new. This isn’t sexy. This isn’t groundbreaking information, but it is absolutely the simple path to wealth. Oh, see what I did write there. Have you read that book?

Anna:
I have. That’s a good one.

Mindy:
What made you start investing right when you graduated college?

Anna:
I think a lot of it was my older brother. I didn’t really know much about investing at all. I mean, growing up we never talked about money. We didn’t talk about investing. So I really leaned on him to give me advice and help me out. And it was kind of like you hear about 4 0 1 Ks and you don’t really know what they are until all of a sudden you’re graduated and now it’s like, oh shoot. What actually is a 401k? How does it work? So I asked him all of those questions. He taught me the importance of it, getting your employer matched, just starting out that muscle of investing at a young age and get the habit of doing it and carry that through your twenties, thirties, forties.

Mindy:
Anna, do you invest anything in real estate?

Anna:
I do not currently invest in real estate. I don’t even own a primary residence either. We are currently renting.

Mindy:
Okay. And why are you currently renting?

Anna:
So we started renting right out of college. My husband and I graduated about a year apart, and we just rented an apartment while I was finishing up my grad school year. And then once I graduated, we moved to a house and just started renting that and we were kind of deciding where do we want to end up? We’re currently on the east side of Michigan near Detroit, but our family’s from the west side of Michigan. So we’re in limbo between jobs and things of like where should we end up? What should we do? We didn’t really have a good answer and didn’t know what we wanted to do. We decided renting was the best option. It was also around 2020 when prices were starting to climb and then they just kept climbing. Real estate was really expensive and we didn’t have any cash to buy a home or to put a down payment down.

Anna:
So at first it sounded like buying would be really nice, right? In 2019, home prices were pretty low. You could put a small amount down and your mortgage could be reasonable, right? You could pay 1200, 1500 for a mortgage in the Detroit area. Of course, not in all places of the country, but we’re pretty lucky to be in the Midwest. So then as prices got more and more expensive, we were like, okay, we can buy a home now, but if we buy a home, the mortgage is probably going to be closer to 2,500. So we decided to stick with our current situation. We’re renting a three bed, two bath for $1,800 a month in the Detroit area versus buying a home Now that’s equal or more house, and our housing costs would go up $700 a month or more. So right now it doesn’t make a whole lot of sense for us to buy. We still don’t know where we want to be. Long-term for sure. So that’s the biggest thing. I think real estate is great if you’re going to live in it for a long time and you’re not planning to just hop around and sell it or if you’re planning to keep it as an investment property or use it as an income generation. But if you’re just going to talk about primary homes, I don’t think that buying is always the right move for every person.

Mindy:
And that’s because you’re right, buying is not always the right move for every person. Ramit Satis says it best. He says, when you own a home, your mortgage is the least, you’ll pay monthly. But when you rent, your rent payment is the most you’ll pay monthly. If something breaks, your landlord fixes it. And what you’re saying to me says that you’ve thought this through. I think there’s a lot of people who buy a house because it’s the American dream, and that’s what you do. You graduate from college and then you buy a house you don’t have to buy. And I say that as a lover of real estate. I’m a real estate investor, I’m a real estate agent. I work at BiggerPockets. I mean, estate is my jam, but it’s not for everybody. And also if everybody owned, then there would be no tenants. So it’s perfectly fine for you to be a renter. I just wanted to get that out there. I like the way that you’re thinking about it and the fact that you are thinking about it.

Anna:
Yeah. I like what you said about how people just think that they should be buying, and that’s my favorite thing now, is to ask people why they want to buy a home and if they have a good reason. Sure. There’s lots of reasons to buy a home, right? You want to grow roots, you want to start a family. All that stuff makes perfect sense. But when people say, I don’t know, isn’t that just what people do? And it’s like, no, you don’t have to buy a home if you’re not ready yet. You can still figure it out. You can rent your whole life. Ramit safety still rents to this day he doesn’t want to own. That’s amazing. If that’s what you want to do, do it.

Mindy:
Yeah, exactly. But again, with Ramit, he’s thinking about it and he has decided based on thought, not just, oh, everybody else is doing this. He’s decided I don’t want to be an owner, so I’m not going to be an owner, and he’s got a reason behind it. Do you ever see yourself buying a house or investing in real estate?

Anna:
Yeah, I definitely see myself buying a home. My husband wants to buy a house much more than I do at this point, but I think I’m going to let him have that one. And we will buy a home eventually, and we’re wanting to start a family soon, so we will own a home probably in the next five years. But as far as investing in real estate goes, I haven’t quite figured out what we’re going to do. He doesn’t like the idea of being a landlord, so I’m trying to push him on that a little bit. But I think the plan will be to focus on index funds and investing in the stock market in our twenties and maybe our thirties, and then in our forties or fifties when we’ve maybe got some more free time and more money, maybe jump into real estate investing.

Mindy:
And real estate investing isn’t for everyone. There are plenty of people who listen to this show, who have no interest in investing in real estate and are still reaching financial independence. I think real estate is a great way to get there, but it’s definitely not the only way to get there. And there’s all different levels of real estate investing. So when you’re ready, come to biggerpockets.com, review the forums, go in there and see what different kinds of investing people are doing. We have a new podcast in our podcast network called Passive Pockets, which focuses on syndication deals. And if you are investing in a syndication deal, you give them money and then that’s the end of your responsibility. So you don’t have to be a landlord. You’re not getting the phone calls from the tenant saying, Hey, there’s something wrong with the property. It’s a great way to invest in real estate without having to be on the phone with your tenants all the time.

Mindy:
It does have some risk, and that’s why we created this new podcast called Passive Pockets so that you can start to learn how to invest in syndications. Not all syndications are made the same. So when you’re ready, give me a call. We’ll chat. We’re going to take a quick break before we hear more from Anna Foley on how she was able to wipe out $80,000 of debt in under four years. Welcome back to the show. So let’s look back to your financial snapshot. When you graduated from college, you had $80,000 in student loan debt, or you had $80,000 in debt.

Anna:
$80,000 in student loans between my husband and I. So he graduated in December of 2019 and he had about 60,000 in debt. And then I graduated in May of 21, and I had about 20,000. So total we had about 80 in student loans. And then we also had a car that was about 14,000. So when we graduated, when he graduated in 2019, our net worth was like negative 95,000. And then when I graduated in 21, our net worth was negative 75,000. So we’d made some progress just paying the minimums on his student loans and the car. But yeah, just working through that.

Mindy:
And how did you pay down that $80,000? How long did it take and what steps did you take to make it happen?

Anna:
So it took us about three and a half years, and the biggest thing we did was at the beginning of every month, we made a plan for how much we wanted to put towards our student loans. And each time we got paid, we would send that money directly to the student loans before we could even use it. If we were going to wait until the end of the month, that money was going to go somewhere, we were going to find something to spend it on. So we made sure that we put that money towards the student loans right away. And over those three years, we did increase our income. So every time we got a raise, yes, we had some fun, but we also made sure that we were using that extra money to pay off our loans quicker. So just really staying disciplined and focusing on making those payments every month.

Mindy:
So when my husband was paying off, his student loans we’re old, so we were writing checks. You didn’t pay it online because the internet didn’t exist. And I wrote that last check and I was like, this is the best check I’ve ever written. Goodbye student loans. How great did it feel to be out of debt?

Anna:
It did feel really good. It was a long time coming. We originally planned, I think, to finish paying off our loans at the end of this year or next year, but because we were able to increase our income, we paid it off quicker than we expected. So it felt even better that we got it done quickly. And then what was really nice about it’s we were allocating all this money towards their student loans, and then as soon as that was paid off, we were like, oh, what do we do with that money? Now let’s just start investing it. Right? So it was really easy to make that transition to investing after we paid off our debt.

Mindy:
So paying off $80,000 in three and a half years, how much were you making at the time?

Anna:
So when Brett graduated in 2019, he started out making 60,000 a year. I was still in school, so I was probably making 20 to 30 just through my internship. But over that time, once I graduated, I started making low sixties as well. So we were up to one 20 gross income. And then over the last couple years, I’ve gotten a few raises and work overtime to make more, so I’m up to about $80,000, and Brett has jumped around to a couple of different jobs and he’s now up to 105. So last year our gross income was around $190,000. So it went from about a hundred, 120 up to one 90,

Mindy:
And that’s awesome. That is how you pay off $80,000 in student loans in three and a half years. As you steadily increase your income, you put the money to the loans first. This sounds a lot like when people say, oh, you pay yourself first. So you take your paycheck and you put X percentage into your savings, 20%, 40%, whatever you’re choosing. You put that into savings, you don’t even see it to spend it. When you put the money to the loans, you’ve already made your payment, and now you have the rest of the money to do with as you choose, as opposed to, like you said, if you leave it till the end of the month, you are absolutely going to find a way to spend that. What are the investing vehicles that you’re currently using to help you towards financial independence? Are you still solely in index funds?

Anna:
Yes. We still are a hundred percent in index funds. All of my stuff is with fidelity, so I’m in FX, A IX, just s and p 500 all the way. Brett has his 401k through principal, and they don’t have the best options for investing, so we picked the best one. They have, I think it’s an s and p 500 equivalent, just has a higher expense ratio on it. But yeah, all of our investing is in index funds currently.

Mindy:
I love that. Now you mentioned a Roth IRA and a 401k. Are you maxing those out?

Anna:
We are both maxing out our Roth IRAs. We’re not maxing out our 4 0 1 Ks. We’re contributing up to the employer match right now. And then Brett also has an HSA that he’s maxing out.

Mindy:
Okay. And what are you doing with, I don’t want to say the extra, because there’s no such thing as extra money. What are you doing with the remainder

Anna:
Right now? We’re saving actually potentially for a house in the next few years. So we’ve been trying to save two or $3,000 a month. We were saving up for a car. We just bought a car, and then now we’re going to start transitioning to saving for a house.

Mindy:
And do you have any sort of after tax brokerage investments?

Anna:
Not yet. I’ve been thinking about opening one of those up and just starting to get that ball rolling, but it’s hard to give up the tax advantage of all the retirement accounts. So kind of struggling with that decision on which one I should do.

Mindy:
Yes. Well, I totally understand that. We have an episode about the middle class trap where you are a millionaire on paper, you’ve got a million dollars or more in your retirement account, in your 401k in your home equity, but you don’t have any way to really access that without paying penalties and what have you. And that is episode 543. I encourage you to go and listen to that one just to prevent yourself from becoming, I mean, it’s not a terrible position to be in. You’re 40 years old and you’re a millionaire. You just can’t access any of it without paying penalties. So the cure to that, if you haven’t gotten to 40, if you’re younger, you should start an after tax brokerage account. So you do have access to funds. You can always access the money you put into your Roth, but not the gains before.

Mindy:
You’re 59 and a half I think, and I’m sure I’m saying that wrong, and somebody is going to email [email protected] to tell me about that, but you hedge your bets and do an after tax brokerage account so you can access those funds earlier. Another way to access those funds, if you are, I hate the way that I’m wording this, but I can’t think of a different way. If you have fallen victim to the middle class trap, we just did an episode with Eric Cooper about the 72 T where you can access your retirement funds early through separate but equal periodic payments, which means you have to take out the exact same amount every single year. So there are ways to access it, but not even having to do all that monkey business is even better.

Anna:
For sure. I did actually just listen to that episode. It was a good one.

Mindy:
Yeah. Oh, I love Eric. He’s so great. Anna, what would you guess your savings rate is

Anna:
So far this year? Our average monthly savings rate has been around 43%, so some months are a little bit above 30. Some were in the fifties, so it just depends month to month. But yeah, a pretty good average. It was actually higher than I expected. I hadn’t really tallied it up for what the average was this year yet, and it was higher than I expected. But yeah, I’m happy with it.

Mindy:
Okay. I’m going to challenge our listeners right now. If you have a savings rate, if you are able to be saving instead of spending everything that’s coming in, what is your savings rate? Email me, [email protected]. I’m so curious just to see, I’m not going to name names. I won’t read this on air, but I think it would be interesting to say, oh, the average BiggerPockets money listener saves 25% or 3% or 97% or whatever it is. So email [email protected] and tell me your savings rate. I would love to hear it. Let’s talk about your yearly expenses now. Do you have a good sense of how much you’re spending on average?

Anna:
Yeah, I’ve been tracking our finances for the past few years. I started with just a simple Google spreadsheet and was putting in our income and expenses, and then this past year, I just actually purchased a wealth dashboard from my wealth diary on Etsy. She makes these really incredible spreadsheets that are really detailed, and I could never create something that good, but it was like 40 bucks to buy it, and you can use it over and over, just create a copy and edit the information. So last year we spent around $98,000 total, and that’s not including extra student loan payments and saving and investing. So that was just all spending that we had to do, and that comes out to about $8,000 per month. And then last year we spent around the same. So we’ve been pretty consistent spending between 7,000, $8,000 a month, even though our income has been increasing.

Mindy:
So 7,000, 8,000 a month, that can be construed as maybe a lot. Do you feel comfortable with how much you’re spending or do you wish you were spending a little less?

Anna:
I do feel really comfortable with how much we’re spending. That’s a big thing that I’ve wanted to focus on is not restricting our spending a lot. We make a lot of money. We are saving and investing for our future. We paid off our debt. We don’t need to be nickel and dimming everything. So yes, we have some maybe expensive things that we buy or pay for things that we do, but everything that we do is important to us. So we’re trying to focus on spending our money on things that make us happy and cutting out things that don’t make us happy. So we go to a gym that’s probably considered expensive. It’s like $250 a month for both of us to go to this gym. And yes, we could just go to a really cheap $10 month Planet Fitness gym, but we like the gym. We’re going to, it keeps us healthy. So that’s a really worthwhile expense for us. We like to golf. Golf is pretty expensive sport, but we like to do it. We don’t mind spending the money on that. So we try and really focus on spending in alignment with our values and not focusing on the dollar amount.

Mindy:
I love that so much. I want to go back and underline every single thing you just said because I reached financial independence by not doing that. I reached financial independence by being as cheap as I possibly could and stuffing a lot of money into the 401k, the IRA, the after tax brokerage account, and not really enjoying the journey. And I wish I would’ve done it differently, but you can’t go back and change things. So I love that you are saving responsibly and also living your best life because you could absolutely get to fly earlier with the most miserable existence ever, which is what, it wasn’t the most miserable existence ever, but it certainly wasn’t anything fun. We didn’t go on vacation, we didn’t go out to eat all that much. We didn’t enjoy the journey. And it sounds like you are enjoying the journey, being mindful of where you’re spending. And again, it all goes back to the thought process. You’re thinking about things. You’re not just, oh, well, I should buy a house. Everybody else is, I should buy a new car because I think that one’s pretty, I should do all of these things. I should spend all of this money. No, I want to get to financial independence, so I’m going to pay myself first and then I’m going to enjoy what’s left.

Anna:
Yeah, a hundred percent agree. I have to give a lot of credit to my husband on that one. He is the one that’s like, we need to still enjoy ourselves and have fun and not focus all on the numbers and on retirement. And we’re still so young. We’ve got a lot of time. So

Mindy:
Yes, shout out to your husband. We have to take one final break, but more on Anna’s next financial milestone that you should be hitting to after this. I am excited to jump back in with Anna. Do you have a PHI number, like a specific 4% rule number that you’re working towards?

Anna:
We don’t have a specific PHI number. In my mind. I’ve always kind of been shooting for 3 million, but I haven’t really run the numbers. 3 million just seems reasonable because using the 4% rule, it’d be like 120,000 a year. So that’s 10,000 a month, which seems reasonable. I mean, we’re spending around eight now and we don’t have any kids or anything yet. So that potentially could go up, but seems like a pretty safe number to shoot for, and we’re kind of not focused on the end number. If you think about having $3 million invested and you’re only 27 years old, that just seems like impossible, right? That’s such a huge number. You’re so far off. So I like to focus on setting yearly goals. So each year we’ll set maybe a net worth goal or how much we want to invest and shoot for those so that it’s much more tangible and we can measure it easier because hard to know for sure if you’re on track or not. So much is going to change between now and when we’re 30, 40, 50 years old. So really focusing on the short term and setting goals for now.

Mindy:
Okay. I just love that so much. Do you think the fire movement changes the way people perceive work?

Anna:
Yeah, I think it does. I mean, I think before I knew about the fire movement, probably when I was in college, right before I graduated, I found out about the fire movement. And what was really cool to me was that you get all the freedom, right? You’re basically buying back your time by investing in real estate stocks, whatever it is. And it’s cool because growing up, you just watch everyone work for 40 years and retire when they’re 65 or older, and that’s just life. You just think that’s how the world works, right? You’re just a little kid, you don’t know. Once you actually get there, you realize that you don’t have to work until you’re 65, right? How long you work can really be up to you if you’re willing to invest some of that money. So that really changed my perspective on work now because I’m working right now to make money and I’m investing some of it, I’m having fun with some of it. But ultimately, if I’m able to retire at 40, 50, 60 years old, it’d be really great to not have to work until I’m 65, and I know we’re on track to not need to work until we’re 65. So it feels good knowing that we’re not going to be trapped in our job for that long.

Mindy:
Yeah, that’s really, really awesome to have that mentality. And I just sent a note to my producer. Can you imagine learning about PHI in college?

Anna:
That would be so awesome. I’m pretty lucky. I mean, now that technology’s out there, there’s so many podcasts and books and everyone is talking about it, so it’s just way easier to find out about it.

Mindy:
It is, and it doesn’t take a huge amount of change in your life, especially when you’re earlier in your financial independence journey when you’re younger, it doesn’t take a huge amount of change to completely change your trajectory. You could be going like this, but you make a little tiny change and now you’re going through the roof. Your 40% savings rate is awesome, and you will continue. You probably increase it as you increase your salaries, and I’m so excited for your future because your future is going to be so awesome.

Anna:
Yeah, I like what you said about how a tiny change when you’re young can make a big difference because that is so important. Time is the most important ingredient when it comes to investing, and I don’t think people realize that a little bit of money today can grow to be such a big amount of money later on that even just investing a hundred dollars a month, $200 a month in your twenties, and continuing that on all the way through until you’re 60 years old, can become millions of dollars. So it’s just really important to set it up when you’re young, the right way, so that you’re spending less than you’re making so that you’re not having to realize at 40, oh, shoot, I haven’t saved anything. I don’t have anything invested for retirement. Now you have to downgrade your lifestyle in order to invest money to try and catch up when you could already have created your lifestyle around your income, knowing that you were going to save and invest some.

Mindy:
I love that. Are you sure you’re only 27?

Anna:
Yes, I’m positive.

Mindy:
So for many, earning more income is the key to fire, whether that’s passive or through your W2, and you have said that you have increased your income, your husband has increased his income by changing jobs. You’ve mentioned some small milestones today, rather than working towards a FI number, what’s your next biggest financial goal or milestone?

Anna:
So this year, our goal was to get to $125,000 for our net worth. And right now we’re at one 13, so we should meet that by the end of the year with no problem. So now my focus is on having a hundred thousand dollars invested, and we’re at about 90,000 right now. So I’m hoping to get that up to a hundred thousand by the end of the year, and that’ll be a big one. They always say that’s the hardest one to get to, and after that compound interest starts taking over. So we’re excited about that.

Mindy:
It does, and it’s hockey stick growth. It’s pretty awesome. Do you ever plan on investing in individual stocks or anything outside of V-T-S-A-X besides the real estate that we already talked about?

Anna:
No. No plans to do that. If I were to do that, I’d keep it to a very small percentage of my portfolio, just for fun to see how it would go. But I’ve read enough of the books, I’ve listened to enough of the podcasts that index funds are the way to go. There’s really no point in trying to beat the market, so we’re just going to ride those out.

Mindy:
I love that answer, listeners. I did not prompt her for that answer. That is totally her answer. But I love it so much, so much. I love that you’re putting thought into your financial situation, and it doesn’t have to be a ton of thought if you don’t want to think about it at all. Read a Simple Path to Wealth by JL Collins. By the way, Anna, you are making his heart sing with all the things that you’re saying. I know he’s just going to love you to death. What is your biggest piece of advice for someone just hearing about financial independence and just starting out on their financial journey?

Anna:
My biggest piece of advice would be to save and invest first. So we talked about it earlier. When you get paid and you leave that money in your account, you’re tempted to spend it and you’re likely going to, there’s so many things to find to spend money on. So it’s really important that when you get paid automatically send that money to your savings accounts, to your investment accounts so that you can’t spend it, and then you can spend whatever’s left over a hundred percent guilt-free, because it doesn’t need to be saved. It doesn’t need to be invested. It’s yours to do whatever you want with. So I think the biggest thing when you’re younger is to sit down and think about how much money am I going to make? Take that number. Take out all of your necessary expenses. You need to have a place to live. You need a car and you need food. Take out all the necessary stuff, see what’s left over and of that, make sure that you’re saving, investing some of that too. And then whatever is leftovers is your suspend on whatever you want.

Mindy:
Anna, I love that. It’s just like the anti budgett that Paula pant talks about. You save ahead of time, you save in the beginning, and then you can spend the rest and you’re paying yourself first. I think it’s brilliant. Anna, thank you so much for your time today. I love your story. I love your future. It looks so bright. I’m going to date myself. Your future’s so bright. You got to wear shades. Okay, cue the groaning. She’s like, I don’t even know that song. I don’t. Timac three from 1987.

Anna:
I’m so bad with songs. I’m not your audience.

Mindy:
Oh, you’re so bad. From with songs that were 30 years before you were born.

Anna:
Yeah, that too. Especially

Mindy:
Where can people find out more about you?

Anna:
So I’m on Instagram at five 20 Money. That’s FIVE two zero money, M-O-N-E-Y. I started a money coaching business last fall to help people out with their personal finances. So if you’re looking for help paying off debt or starting to invest, all that stuff, I’d love to help young people get started on the right foot so that they can retire early too.

Mindy:
Oh, I love that so much. Thank you so much, Anna. I really, really enjoyed talking to you.

Anna:
Yeah, thank you.

Mindy:
Alright, that was Anna Foley, and that was such a fun story. If you did not listen to this episode with your kids in the car, rewind and put it on play. The next time that you’re all together, this is absolutely the right way to set yourself up for life. Oh look, a Scott Trench reference, and he’s not even here, don’t worry, he’ll be back next week. But tracking your spending, increasing your income, investing wisely, these are the key tenets to reaching financial independence. If you can do this, you can reach financial independence. I’m not going to drop my mic because feedback, but if I could, I would. This is absolutely the roadmap to reaching financial independence in a healthy way. Alright, that wraps up this episode of the BiggerPockets Money Podcast. I am Mindy Jensen saying, see you soon, raccoon. I.

Help us reach new listeners on iTunes by leaving us a rating and review! It takes just 30 seconds. Thanks! We really appreciate it!

In This Episode We Cover

  • How to become debt-free and achieve a six-figure net worth before you’re thirty!
  • Why Anna decided to rent a house, not buy one, to maximize her savings
  • What Anna invests 100% of her income in (it’s not real estate!)
  • The middle-class trap to avoid when maxing out your retirement accounts
  • Why you DON’T need a FIRE number, and why Anna’s more achievable goals work better
  • Boosting your income and why job-hopping can explode your income-generating potential
  • And So Much More!

Links from the Show

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Note By BiggerPockets: These are opinions written by the author and do not necessarily represent the opinions of BiggerPockets.

The “Lazy” Landlord’s Guide to Finding (And Keeping) Tenants & Raising Rents

Finding, screening, and placing new tenants for your rental property is not only difficult—it’s expensive! Want to attract the best tenants in town and ensure that they stick around for the long haul? You won’t want to miss this episode!

Welcome back to the Real Estate Rookie podcast! As the self-proclaimed “lazy investor,” Dion McNeeley wants to have long-term tenants and as little turnover as possible. Today, he’s going to share the tips, tricks, and tactics he uses to keep tenants around for not just months or years but decades. The best part? He’s not doing anything the average investor can’t do. By implementing these same strategies, you can find high-quality residents and reduce turnover!

Of course, not every investor can devote twenty hours to their real estate business each week. Fortunately, Dion offers some portfolio-saving advice that will allow you to become a more hands-off investor. You’ll hear about a strategy that will have tenants asking YOU to raise rent, as well as a crucial document that could protect your investment when inheriting tenants. Finally, you’ll learn why retention isn’t always the best option and when to let a tenant go.

Click here to listen on Apple Podcasts.

Listen to the Podcast Here

Read the Transcript Here

Ashley:
Hey rookies. A question we get all the time is how to best handle purchasing a tenant occupied property to make sure the handover goes smoothly. Today, we’re going to give you a step-by-step guide for this process and make sure your investment property is set up for success. This is the Real Estate Rookie podcast. I’m Ashley Kehr and I’m here with Tony J Robinson

Tony:
And welcome to the podcast where every week, three times a week, we bring you the inspiration, motivation, and stories you need to hear to kickstart your investing journey. So guys, obviously it goes without saying that. To help us with this how to episode, we have to bring back on the binder strategy King Dion McNeely. Now you guys may recognize him because he’s been on the podcast before, but we’re so excited to have Dion on again. So Dion, welcome back to the Rookie podcast.

Dion:
Alright, I appreciate the invite so much. I actually watched your guys’ content a lot. I learned from a lot of the guests, I learned from you guys and this is a topic I’m super glad that you reached out for because some of the things that I do, I do kind of backwards to what seems traditional. An example would be most landlords want their leases to end in the winter. Most landlords will want a vacant property. They want to buy a property that’s vacant that they can set up the way they want it to and get brand new fresh area market rents or be the top rental in the area. I invested while working full time was a single parent with three kids. They were younger when I started and I didn’t have time for all of that. So my goal was to buy properties with tenants in place.

Dion:
I’ve done both. I’ve purchased vacant and I’ve purchased with the tenants living there, and I much prefer the tenants living there. It’s kind of where the binder strategy came from was because you generally buy rents or below area average. And so I have a pretty good system of when I buy a property and there’s tenants in place, here’s the check marks of all the things I go through to make sure that it’s a smooth acquisition. Because so many people when we look at a property, they focus on math, they think, what’s my yield? What’s my return going to be? And I’m looking at if I buy this property, how’s it going to make my life better?

Ashley:
So Deanne, let’s start with before you even acquire a property, what should a buyer know before they’re looking at properties, when they’re considering buying a tenant owned property or tenant occupied property?

Dion:
So when you’re hunting for properties, always knowing your end goal and making sure that the property meets what you’re planning to do. If you do short-term midterm storage, rv, I’m the super lazy person. I want to buy a tenant that I talk to once every two or three years, so I do long-term tenants and I want low tenant turnover, so I’m actually looking at properties considering physical aspects of the property to me are almost as important as the math. I want to get the yield I’m looking for, but I want to make sure that the physical aspects of the property are going to help limit tenant turnover. And there’s kind of a checklist of things that I do. I like side-by-side properties. I do small multi-family. I don’t want tenants living above or below another. I want garages in the middle so you don’t even have shared living walls.

Dion:
I want washer dryer hookups inside each unit because anybody using a shared laundry or a laundromat is just waiting for the next place to open. I want a lot of space, so two bedrooms or more a garage or a carport or something because more space means or more stuff less likely to move. I want to look at the physical aspects of the area, make sure it’s not next to a landing strip for an PL or a train or a loud pub. And then there’s good off street parking. So all of the things that make a tenant want to stay, I like pet friendly fenced yards and there’s no difference between a fenced yard and a pet friendly fenced yard other than I called it pet friendly and they put that in the actual photo on the listing. The photo shows the fence yard, and I put in the words pet friendly fenced yard. I get a ton of applicants because I accept pets just like the other landlords do, but I actually have the words in the picture saying it’s pet friendly.

Tony:
I just want to comment on that really quick. That’s such a genius idea because we started adding fences to some of our short-term rentals. For that reason. We had a lot of people that were coming with their pets and were like, we were getting feedback. They couldn’t let ’em out because there was no fence. We started putting fences around our properties, but we never went back and said, Hey, we’ve got a pet friendly fenced yard. So small little marketing piece, but I feel like that it probably goes a long way

Dion:
And I’m also looking for tenants that want to stay and one of the reasons why I allow pets a couple of things, you get pet rent because you’re going to have possibly pet damage in the future. I’ve had one pet damage in over a decade and it was less than $200. I’ve had thousands of dollars in kid damage. So with allowing pets, you also get to charge a premium on your rent because there’s less units available that allow pets. And also allowing pets that never have to deal with somebody arguing that they have an ESA animal because they printed out a piece of paper that took five minutes to find online. I just allow pets don’t charge a pet fee or pet rent if they have an ESA animal, but at least they don’t have to have that argument. And when people have pets, they’re less likely to move because even if the human moves with the animal, it’s a pet relocation. So I have longer term tenants, a higher rent possible pet rent, and my goal, remember is to make my life easier and less tenant turnover with happy tenants helps do that.

Ashley:
Okay, so Dion, now that we kind of found out your buy box for when you’re looking for properties, are there any legal obligations we should know about before actually purchasing a property with the tenants already in place?

Dion:
One of the things that I really like about buying properties with tenants in place, and it’s the majority of the time for me, my targeted search really is, Tony, you mentioned you’ve done the bur and you guys have both done rehabs. If a tenant is in place, a tenant is already living there. Now this isn’t a hundred percent of the time, it’s been a hundred percent of the time for me, but that means the water runs, the power’s on. There is a subfloor, right? The basics of it being habitable are assumed because there’s already somebody living there. So I don’t have to do the big rehab or the big repairs or find a tenant. So that’s the benefits to me. The drawback is you’re bound by the existing lease, right? The new buyer doesn’t come in and say, I’m the new owner, let’s get a lease together.

Dion:
You have to find out which lease is already in place and if there is no lease, you’re bound by what your state’s laws are and in most cases it means they’re just considered a month to month tenant. So I’ve looked at properties before and while I never look at the lease or the current rents to run my math to figure out if it’s a good or a bad deal because in my mind area average rents set rents not in agreement between two people. That’s a unique point versus area average rents is what’s going to probably be happening with that property in the years to come. And I’ve seen where a seller tries to protect their tenants and they go, I’m selling the property, so let’s sign a new 12 month lease at a really low rent to protect you so the new buyer because you’re bound by that lease.

Dion:
And that blew the deal up for several people. They looked at that and they said, oh, I’m not buying it with those long low leases. What I did is I looked at the, so in this case rent should have been 18, one lease was signed at 15 and one was signed at 1250. So I could actually run the math and go, so for this first year I’m losing $300 a month here and what is it $550 a month here? What does that equal in a year? How does that impact my yield calculation if I had that expense to buy this property? So it didn’t kill the deal for me. It said, what price adjustment would I make or what concession would I ask for to allow these leases not to blow up the deal? Because you are bound by those leases and you want to make sure that you look at those to see is the tenant responsible for taking care of the yard?

Dion:
Because in my case with small multifamily and all but one of my properties, the tenants handled their section of the yard and I want to know if it’s in the lease that a services provided, I would consider that in my cost or I had one time that I would like to meet the tenants during the walkthrough either with the inspection, the appraisal, or when I’m giving my landlord introduction letter and interact with the tenants to make sure that when you get that estoppel agreement where you get the tenant’s information, contact info, and then something that almost everyone misses that I all ask for in the estoppel is you get the tenant’s explanation of what the rent is, especially if you’re buying from somebody who doesn’t have a lease. You want to make sure what the landlord is saying and what the tenant is saying aligns with each other and the tenant let me know, my rent is higher by $200 a month because I didn’t pay a deposit.

Dion:
So what the end of this year, I expect my rent to come down $200 a month because my deposit’s paid. That wasn’t written in the lease, it just had the rent. That was a verbal agreement between the seller and the tenant that I wouldn’t know if it didn’t have that interaction with the tenant. And so that’s one of the reasons why their current lease, what they’re paying for. Rents aren’t used in my equations. I use area average rents. What would this unit rent for if this tenant and this seller weren’t involved? And that’s how I know if the math makes sense or not.

Tony:
Hey, we’re going to take a quick break, but when we get back, Dion is going to talk about his binder strategy and why this is such a powerful tool to use when you’re purchasing a tenant occupied property.

Ashley:
Welcome back to the show. We are here with Dion. So Dion, I want to highlight for anyone listening as you’re talking about lease agreements and finding out from your state what is legal, what is not, and if you’re going to be creating new leases before you even purchase a property, go to biggerpockets.com/leases and you can actually view leases by state to see what some of the requirements or what is acceptable for your state for lease agreements. If you’re a BiggerPockets Pro member, you get these for free. So go ahead and take a look at those or you can go ahead and purchase ’em for whatever state that you need. But go to biggerpockets.com/leases. I wanted to explain real quick, you threw out a buzzword that also can be found on biggerpockets.com/glossary for all of the terms and definitions we talk about here at BiggerPockets, but estoppel agreement.

Ashley:
So if you’ve been a long time listener, you know that Tony learned how to spell this word on this podcast. But to explain real quick, the estoppel agreement is something that you can ask tenants to fill out before actually purchasing the property. You most of the time should ask the current owner for their permission to send this information to their tenants, but it’s basically just a form for them to fill out, like Deon said, with all of their information and you’re going to use the information they provide to compare it to the lease agreement or if there is no lease in place, what the owner of the property is telling you is true. So who owns the appliances, who pays for what utilities, things along that. So it gives you something to compare to who is saying who, so that you don’t walk into a property thinking that you’re running your numbers, not having to pay any utilities, but then you purchase the property and the tenant says, oh no, I don’t pay the utilities either. So an estoppel agreement is a great thing to put in place and to have filled out before you actually purchase a property.

Tony:
So I think one of the thing I want to focus on to there, Dion, is that you’ve been fortunate enough where most of the properties that you’ve inherited tenants with that they were in livable condition, but I’ve definitely walked some properties in my time where people are living there and I think I’m somewhat shocked and surprised by the conditions that I’m walking into. We actually walked a property, we were looking at flipping last year and my wife was pregnant at the time and she got two steps into the front door and she’s like, I’m just going to wait in the car because it was that bad inside. So I think there’s always maybe a little bit of room in there to maybe do a little bit of rehab, but I just wanted to call that out for folks. Every landlord might be stepping into something different. But I guess let’s talk about the transition piece, Dion, because I think that’s what a lot of folks maybe get worried about when they actually buy property with an existing tenant and you on it already. But I guess what are some of the best practices for taking over a tenant occupied property so that you can start off with the smoothest transition possible?

Dion:
So I talked a little bit about the landlord introduction letter and when you interact with the tenants, you didn’t get to screen these tenants, you don’t know their credit score, you don’t know their work history, you don’t know their eviction history or criminal history. If you check that and you don’t know if you want to keep these tenants, they might be great. They might be the reason the owner sold and they might be living in bad conditions because they didn’t let the previous owner in to do any of the repairs. So you end up with a situation, Tony, where you walk and you’re like, wow, why would you live like this? They might be the reason. So what I don’t do right away is try to get a lease signed immediately in the first couple of months, right? I am known for the binder strategy where I get my tenants to ask me to raise the rent.

Dion:
I specifically like targeting rents, rentals with tenants in place because their rents are usually low. Now, I don’t want to do a rehab, I don’t want to do a tenant flip. I don’t want to find tenants. I don’t want to do all of the work that’s involved there. I was working full-time, had three young kids, and so having tenants in place, I can do this binder strategy and show area average rents, have them ask the tenant, what do you think is fair for rents? If you do that right away, you might lock in a long lease with someone you don’t want to keep. So for two months, this is your opportunity to vet those tenants because why do we run credit and why do we check eviction history? Because we want to make sure they’re going to pay their rent on time. We want to make sure that they don’t keep getting evicted because of noise complaints.

Dion:
So you don’t know that yet. So in those two months, do you get noise complaints? Do they call you for super trivial things? That’s my two months period to figure out if I want to keep the tenants. So then I will do something like sign a new lease or use the binder strategy in those two months to make the transition go as smooth as possible. I also do things that the previous landlord probably wasn’t doing. One of the reasons why they were selling is they’re usually older, tired, don’t want to take care of the property. They were afraid of raising rents on a good tenant. So instead of losing a good tenant, they lost a good asset, which is now the thing that I acquired. So I’ll do things that like upgrade and maintain the property, which for me is coded locks. I target class C properties specifically and it’s kind of rare to have coated locks and class C properties.

Dion:
Tenants are just used to having keys, so it’s kind of an upgrade. I put in motion sensor LED, exterior lights, which improves the safety of the place, modernizes the look a little, and then I actually do something that I’ve had people tell me never to do. I ask the tenants if they owned the property, is there something they would fix? And my friends have said, don’t do that. They’re going to ask you to add a bedroom or pave the driveway. It’s never been that. What I’ve had is tenants say if I had a screen door, I’d be able to leave the door open in the summary, it’d be really nice. Spend $150 on a screen door, have a really happy tenant. So for those two months I got to vet the tenants and the tenant saw that I’m going to maintain the place I care about what they want fixed.

Dion:
I got a to-do list from the inspection, so I had any things taken care of. Then the conversation with the binder strategy or setting the rents goes much better because the tenant’s happier and most tenants live in fear of getting kicked out. They were expecting an N 12 letter, right? They were expecting the landlord to say, here’s your notice I’m selling the property. You’ve got to go because so many investors want to buy a vacant property. So to find a tenant who survived not getting that N 12 notification where they’ve got to move, so they’re living there wondering if you bought it and your owner occupying and have to kick them out or wondering if you want to kick ’em out so you can rehab it. They know their rent is low, and when you have those two months go by where they’re paying the same rent, you’ve done repairs and then you sit down to have a conversation with them, their stress level is so low that the conversation goes a lot better than if you tried to do it in that first week where you’re giving a landlord introduction letter where a lot of people focus on here’s how I like to be paid.

Dion:
And that to me I think is kind of a mistake. The landlord introduction letter should start with, here’s how I like to be communicated with. Here’s my contact information. I use handyman and contractors for repairs. When you’re giving the letter, you can also put at the bottom and say, here’s the date that the sale closed on. Make sure you don’t pay the previous landlord if you do go to pay your rent, here’s the version the way that I like to have rent paid, so you can talk about it. I just wouldn’t start with it. And when you’re getting the estoppel or giving the landlord introduction letter, the things that are missed is how many times have you gone to your tenants when you buy a property or people that are thinking of doing this and gotten a copy, a picture of their id, you have people fill out a form and sign a form, but you don’t know who they are.

Dion:
So I get a photocopy, I take a picture with my phone of their driver’s license or their id and the one that has saved me twice now in a decade get emergency contact information. This seems odd as a landlord to want emergency contact information, but I closed on a property and that’s our most nervous time as an investor when we just closed on a property and there’s tenants in place. What if I just bought a six month eviction that’s been going on for six months and now starts again with me? So you want to make sure your communication goes well. And in that first week, I couldn’t get a response from the tenant, wouldn’t answer the door, wouldn’t answer the phone number that I had, the email didn’t work, and so I go to the emergency contact and they find out, oh yeah, they’re at a convention, they’ll be back on Tuesday or something, and just that little thing took away all my stress of this tenant is ghosting me to, oh, they’re on a trip. I’ll solve everything next week. When they get back with that transition going, well, I’ve get emergency contact, get a copy of their photo when you can of their id when you can try to see the situation from the tenant side. Have you ever been a renter and had your property sold? People say it was sold out from under me. That doesn’t sound good. It can be a good thing if a new owner comes in and actually starts taking care of things and your opinion matters to them.

Tony:
Yeah, Deanna, it’s a complete 180 I think from how a lot of real estate investors go about building that relationship and it’s almost like there’s the Gary Vaynerchuk book, what is it? Punch Punch or Jab, jab Hook, whatever it’s called, but it’s like you give a lot of value first and then there’s the big ask, but because you built up that goodwill, people are more receptive to it and it’s almost like say you get hired for a job and they love you during the interview process and on day one you go in and ask for a raise, it’s like you haven’t even proven yourself yet, but you’re asking for more money. It is kind of a similar thing. So I love the idea of giving a lot of value first and then going in for the ask. Now, Deanna, I know you mentioned earlier about your tenants ask you to increase the rents on them. So you briefly mentioned the binder strategy. I guess if you can break down from folks who didn’t listen to your first episode, what is the binder strategy and why is that such an important thing I guess to follow as you’re onboarding a new tenant?

Dion:
So I present the binder, which I actually have one here that I did recently.

Tony:
Yeah, so make sure you’re watching on YouTube so you can actually see the physical binder that Dion’s holding up right now. The Goodall three ring binder,

Dion:
And this can be done through the mail. So when I do this with section eight, I don’t go take a binder to the housing authority. I actually do this through email too, but it looks almost exactly like this with screenshots and you do exactly what Ashley did. You’re going to educate them and say, Hey, here’s some comps. There are pictures in here of the rentals in the area that are the same bedroom count. The front page is a picture of the property from Zillow or Redfin that has the current estimated value and you share with the tenant your rent made sense to the previous owner or when my taxes and insurance were based on the previous value, but do you see what the current value is? That’s what my taxes and insurance are based on now, and here’s the area average. If you had to move, this is what the rentals will go for because a lot of tenants, maybe they haven’t looked at rentals in a while, they don’t realize how much rents have gone up.

Dion:
Tenants do not care about your expenses, and I can prove it. If we had a property that was paid off and we had a property with a mortgage and we were in the same market and we wanted to rent them out, we would rent them for the same amount. The tenants don’t know that you have a mortgage and don’t care. They don’t care about your property taxes, your insurance. The reason I show ’em the binder with that information on here is because it shows transparency. You can literally open up a web browser, go to Zillow and see exactly what I’m showing you here. You can go to apartments.com or Craigslist or Facebook marketplace, wherever I got these screenshots from, and you could find these same rentals to verify what I’m showing. And then here’s the magic. When you send the email, the last line or when you hand the binder over the last sentence is what rent do you think is fair?

Dion:
Because what tenant, especially one living in fair of their property being sold out from under them has ever been included in the conversation of setting their rents. So to the point of no, I’ve never had one say, I can’t pay the rent we are now, I want it to go down. It’s possible because it’s an ongoing conversation that they suggest too small of an increase, right? They say, well, let’s go $50 and I wanted 200 because they’re 600 off of the area average or whatever. Well, you can draw this on paper or I can do it in the air with my hands. I can say, here’s where you’re at currently with rents. Here’s where area average is. The amount that you suggested does seem really fair to you, but you see how far off it is from what would be fair for me. And then I’ve had them suggest a higher amount that’s as close as I’ve come to somebody having a disagreement with it.

Dion:
What’s most common is, and I literally got this text and just did a post. This is from somebody who watches my content. They said, okay, now I’m just going to read this text right off the screen. Just did the binder strategy with unit C, who was paying $950 a month including water and trash. That was the current rent. When they closed, tenant asked for rent to go to 1950. We agreed on 1900 plus water and trash. So the tenant suggested a new amount. The owners brought it down $50 to adjust the water and trash. They were so happy when we said the first payment on this new rate won’t happen until October. They teared up. We all left the meeting feeling light and great, thank you for your guidance and help. The idea is a massive increase to the rent where the landlord, if you suggested a $50 increase is a jerk.

Dion:
That tenant basically doubled their rent because they saw how good their deal was. They saw the area average rents, like Ashley said, they know I have to pay a deposit, I have to move before I even get my deposit back. Now they have happy tenants. The rent isn’t at area average. The tenant didn’t suggest to go what they probably found as 23 or 2,400 as area average, but they more than split the difference. And you have happy people on both sides. And the main reason for me is, and this is a marketing tactic, and the idea is if you’re marketing something, you have to tell people what you get out of it. If they don’t know what you’re getting out of it, they’re going to assume that it’s a scam that’s worse than what the reality is. So with rentals, I say, look, I don’t want to displace you.

Dion:
The best outcome would be if you move, I get area average rents, but I then have to rehab the place, update the thing, find a tenant, do all this extra work. I don’t want to displace you and I don’t want to do that. So what do you think is fair? I’m actually showing what I get out of it is I get to keep you in place. I’ve already shown you I fix and update things that it needed to be done, but I’m not going to rip out and put in new cabinets or put in all new flooring while you’re here. I might have to do that if you move out. So it makes my life easier and you get to stay in your place. So it makes that transition to the new ownership easier for me. Money-wise, easier for me. Time-wise takes a lot of the stress off of the tenant and I mean this is probably to me the thing that makes it easier to find cash flowing rentals on the MLS, but it’s all of the other things that makes retiring off rentals for me possible, right?

Dion:
Because David Green recently put out a post on Instagram saying replacing your W2 with cashflow from rentals is a terrible idea. Changed my mind. And he talked about $5,000 in income from your job and $5,000 in income from your rentals being totally different. And he’s right. Rentals can be as complicated or as simple as we make it, and for me it’s finding the ways targeting the properties before I even buy them to make the investing simple so that it’s easier for me because it has to be easy and don’t take this wrong. If I had to be good at investing, I would quit. What I have to be is average and do it for a long period of time. I didn’t invest to create another job, so I wanted properties that would keep tenant turnover low. The binder strategy helps with that. And then I have systems in place.

Dion:
One of the last things I’ll do when I purchased a property with tenants in place, and this is missed by a lot of people because there’s already existing tenants, is contact the utility companies and put in place what is called a landlord policy. So if this tenant ever moves out or ends their lease and moves out, water doesn’t get shut off and I don’t have a water heater burn itself in the winter or I don’t have a pipe freezer or a leak that runs forever or something. There’s power on when handyman or maybe me too lazy to do it, but handyman or contractor goes there to actually fix or do something since there’s a tenant turnover going on and getting that landlord policy in place on the utilities gives me more peace of mind so that in the future, 2, 4, 6 years from now when something changes, it’s already set up.

Ashley:
Dion, during this whole negotiation with the residents, are you actually doing this in person, this conversation? Is it happening through mail, email, text, phone calls, and what is your recommendation of how to actually present the binder strategy and then how to negotiate from there? That’s

Dion:
A great question and I want to present it from my perspective, right? So six years in the Marine Corps, eight years in law enforcement, I’m comfortable being alone with tenants in their house. Not everybody should feel that way. Not everybody has situational awareness. Maybe you don’t want to do it at their house. So I would have a meeting at a public place to have the binder strategy. I’ve done this in restaurants, especially if it was a tenant who has a weird schedule, but it was easier to just meet at a specific time at a restaurant. I’d like to do it in the place to see, it’s a possibility to see what the inside looks like, but meet publicly. If you’re not comfortable with that, I prefer to do it in person with the binder because there’s a nuance to conversation. If you’re going to do it, you could do it through Zoom.

Dion:
I have a gentleman and his mom who moved to Guam and they’re on a contract. We did their binder renewal while they’re in Guam to do this through Zoom. Email works for section eight especially because what you want to do is do the work for the section eight counselor and with section eight I’ll actually have one of the pages in here is right off fair market rents what section eight, we’ll pay for that bedroom count in that county and section eight has, you can just Google fair Market rents and go on there. It actually the information for next year ask to come out by October. And ironically 2025 data is already out. So you can see what Section eight is doing next year.

Ashley:
Stay tuned after one final break for more on how you can set up your investment property for success.

Tony:
All right, thanks for sticking with this guys. Let’s get back into it. I guess what I want to know from you, Dion is looking long-term, what strategies should an investor consider for tenant retention or just transitioning to new tenants in general?

Dion:
I like tenant retention mathematically. Sometimes tenant turnover is the best thing and every time I sign a lease with a tenant, I own small multifamily, right? I don’t have a huge portfolio. I’m at 18 units now. I retired in 22 with 16 units, produces a little over 200. In 22, it was $204,000 in profit from 16 rental units. So I have a small portfolio with the right amount of cashflow, it takes me about 50,000 a year to live. So I’m not looking to continue to grow the portfolio. It will slowly grow as cash piles up, but my goal is to keep tenants in place long term even though the first conversation I have with tenants, as I say, you shouldn’t be renting, this is a duplex you’re living in. Did you know that you can buy one of these with the same loan you would go and buy a house with and then you can rent out the other side and reduce how much you’re spending.

Dion:
And I’ve had that conversation with every tenant for over a decade now, two tenants in that decade have purchased houses. Nobody’s bought a duplex matter how many times I tried to say that this is what it can do to you. They’ve bought houses. One was fairly recently. And so coming in with that, letting the tenants know, look, I would rather you got on the property ladder and proved your life than if I had a tenant. Starts the relationship off on such a positive note that I have tenants for the longest one is the tenant was in the property 26 years when I bought it, I bought it in 2016. They’re still there.

Dion:
My goal is that the tenants are there as long as I own the property, even though sometimes a tenant turnover would mean I could new cabinets, new flooring, spend 10 grand and add a bunch to their, I had a tenant move out this one where they bought a house, I had a closet. One bedroom becomes a two bedroom. I go from one bedroom rents to two bedroom. I was never going to do that while they were living there. How rude would that be to come in, I’ve improved your place, something you didn’t need or ask for, so your rent’s going to go up a thousand dollars a month, that would be terrible. But if they move out and I now have a two bedroom and I rent it for a thousand dollars a month more than it was before, it was like $800 a month more. Actually that’s okay with me. I’ll handle that tenant turnover for that big of an increase to rents.

Ashley:
Let’s go with the scenario of, because we actually had this happen where somebody has literally lived there since the property was built in 2002 and the only tenant that has been in this property the whole time, and they recently asked to have the unit painted, but they didn’t want to have to move their furniture away from the walls for the painter to come in. They wanted us to provide somebody or have the painters come and move their furniture, put their furniture back because we offered to pay for the painting. There was a couple other things they wanted done and they are still paying market rent because we’ve renovated all the other units. So they are not even close to paying what that is. And so we did say there would be a small increase in your rent because everybody else that has a new apartment pays more and they actually declined because they didn’t want that small increase, but they also didn’t want to move their furniture. So what is your advice for those gray areas and those situations that come up where you are trying to provide a solution but the tenant doesn’t agree and just ends up staying where they are. But also I feel like I do feel guilty as to like, well yeah, you’ve been a great tenant, you’ve always paid on time for the last 12 years, actually longer than that, 22 years and now you, we’d love to do something for you, but kind of like the ask just doesn’t work out.

Dion:
Please, please take this in the light. That’s incentive. I’m trying to help you, right? I watch you all the time. I have a ton of respect for you. But when you said something earlier about you had the tenant in place for six years and didn’t raise the rent, imagine the precedents you sent with that tenant that any increase going forward is a change. So you’ve had this tenant in for 22 years. They are below area average rents. They might be a good use of the binder strategy to explain why their rent might need to go up again, they don’t care about your expenses.

Ashley:
Well, to be clear, this one has had an increase, I think every, it’s an apartment complex so it doesn’t increase every two years, but small incremental increases. But all the renovated ones have been listed once. They’ve been renovated for a lot more. So she is used to an increase I guess on this case. Yeah.

Dion:
Okay. Right. No, I like it. So as a landlord that’s had it that long, I think I have repainted places with tenants in place and it’s not very easy. I have a hack for this. I also have a hack for if you have an issue where the place like you have a plumbing issue where they can’t take a shower for a day or two. I’ve heard a lot of people say, well, I put my tenant my first time I did it. I put my tenants in a hotel until this situation was resolved. This is an ongoing conversation where you’re trying to solve the problem. These are the ways to do it. The last time I had this issue, I did a gym membership for the tenant for one month. So it cost me a little more a subscription, but just one month gym membership. And I said, Hey look, while they’re fixing, because it’s a one bathroom unit while they’re doing this, you can’t take a shower for a couple of days, but here’s a gym membership so you can go take a shower. Tenant was happy. So you can negotiate those kinds of things.

Ashley:
That’s a great idea. Yeah, because done that, we set up tenants in hotels for different issues. But yeah, that’s a really good idea.

Dion:
Thank you. And so a lot of people, we think in landlord terms of if I’m going to have work done, I have a contractor, if it’s handyman work, they’re going to fix some trim or something. I go to Thumbtack and I hire a handyman. If it’s plumbing, I want a license plumber, I want to get the permits done. If it’s electricity, I want electrician. If it’s a roofer, I want to make sure it’s a roofing company that has roofing insurance. But when we’re looking at something like paint the normal go-to would be, well, how much would the painter charge to move furniture? Now think of the painting contractor that has the painters that their shoulders hurt because they’re painting all day and they say, Hey, can you move this couch? Can you move the fridge? Can you do this? Versus here’s my hack for when I paint or do work requires that two guys and a truck, if you ever go to move, because I house hack and I’m way too lazy to move my own stuff.

Dion:
I like to go to work and come home and all my stuff is in the new place whenever I do that. But you go online and you look up your local delivery company of two guys in a truck. I wouldn’t use the big nationwide ones. I think they’re called College Hunks or something else like that. But find your local one where it’s two people or five people that have little box trucks and they move people for a fee. They rent two guys and a truck for somewhere between 90 and the high end, 150 bucks an hour. And you say, I want to hire you guys to do a move. You’re going to come in the morning and you’re going to move everything away from the walls and you’re going to come back in the afternoon, you’re going to move everything back, or you’re going to come back the next day and move it all back.

Dion:
You’re going to charge me your hourly rate. You might get a trip charge if they have to come twice, but a few hundred dollars to have that problem solved so that the painting can be done without painting the two or $3,000 that a painter’s going to tack onto a big job if they’re workers that they know, they’re going to have to handle the emotional outcry of a worker having to do more work than what’s expected of a painter. Because I’ve seen massive things like a stairwell off by four inches and there’s a sign on the wall saying, painter will fix it. Don’t mess with the painters. They’re going to charge you a ton. But if you’re going to have that issue, that’s my hack for almost any major work that you need done. Find your two guys in a truck that are local to your area and develop a relationship with them.

Dion:
Use them for when you move, recommend them to your friends. But use that for if you’re going to do, because I’ve got a tenant purchased it, they had carpet in place and the carpet was seven or eight years old and they wanted new flooring. And my original response is, I’ll totally put LVP, I put LVP everywhere I own and once it’s vacant, but with you living here, it’d be really hard. You would have to move all of your furniture. And she says, I just can’t do that. And this is where a couple months later, I thought I had to move me. Maybe they can move her twice. And so they just moved all her stuff so the phone could be done, moved all her stuff back. So it would work for painting exactly the same.

Ashley:
Yeah, and we kind of did something offer the tenant, but I think where we messed up is we offered the tenant, here are some people you can contact, like moving companies or we have a disposal company we work with that would move stuff, but we gave them their information to contact. So maybe just spending the couple hundred dollars to have us pay for it and set it up would’ve been more valuable than giving the information to them and just the inconvenience to them of having to call and set out. The only thing that I would be curious about as to how that works out with insurance and liability as far as our insurance company doesn’t cover any of the tenant’s personal belonging. So if something did happen during the moving process as to how, if we hired the company, if there would be any pushback on us, if for some reason their insurance didn’t cover the tenants things because we were the one.

Ashley:
So that would be the only piece I would be actually curious about. But I think my mistake there was not trying taking the time to figure that out and that we should have provided that service for the couple hundred dollars you’re saying it would’ve cost to actually have the painting done. So cool. Yeah, see, I always learn new things on these episodes and that’s how I love having the guests on. It’s definitely an advantage to being one of the hosts on the Real Estate Rookie podcast, so I love it. But Dion, thank you so much for coming on today and for sharing your experience and for sharing your advice on the binder strategy. Everyone has learned so much today and hopefully they’ll be able to also send you a message letting you know that they put the binder strategy into effect and have had an amazing experience keeping those tenants in place.

Ashley:
So if you want to learn more about Dion, you can go to our show notes and we’ll have his information linked there. Make sure you visit biggerpockets.com/leases if you would like to find a lease agreement to use for your new tenant for the property you’re acquiring, or maybe you just want to update your current leases in place. I’m Ashley, and he’s Tony. Thank you guys so much for watching listening. Whether you’re on your favorite podcast platform or on YouTube, make sure to like, subscribe or leave us a review on your favorite podcast platform. We’ll see you guys next time on Real Estate Rookie.

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In This Episode We Cover:

  • How to ensure that your best tenants stay at your rental property long-term
  • How to get tenants to ask for a rent increase with the “binder strategy”
  • The agreement you MUST have in place when inheriting tenants
  • How to properly vet tenants before offering them a lease renewal
  • Retention versus turnover (and when it’s time to let a tenant go)
  • What you should know before raising rents on Section 8 tenants
  • And So Much More!

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Note By BiggerPockets: These are opinions written by the author and do not necessarily represent the opinions of BiggerPockets.