by Matt Carter | May 13, 2025 | News Feed
How Title Companies Help Protect Your Purchase
Buying a home in Texas is exciting, but it also comes with a lot of moving pieces—paperwork, deadlines, money transfers, and legal ownership details that most buyers never see. That behind-the-scenes work is exactly where a title company earns its keep. From verifying the seller’s legal right to transfer the property to coordinating the closing process, the title company role is to help make sure you get clear, marketable ownership—and that your funds and documents are handled correctly.
Just as important, title insurance helps protect you from certain past problems tied to the property’s ownership history. In a state as large and diverse as Texas—where homes may sit on land with decades of records, multiple owners, mineral interests, and old liens—title work isn’t just a formality. It’s a key layer of protection for one of the biggest purchases most people will ever make.
What a Title Company Does (and Why It Matters in Texas)
In Texas, title companies play a central role in real estate closings. While practices vary by region, many Texas transactions use a title company to research the property’s title, issue title insurance, and facilitate the closing process by coordinating documents, funds, and recording.
The core title company role in a typical transaction
- Title search and examination: Reviewing public records to confirm the chain of ownership and identify issues like liens, judgments, unpaid property taxes, or ownership disputes.
- Clearing “clouds” on title: Working with the seller, lenders, attorneys (when involved), and county offices to resolve problems before closing.
- Escrow and settlement services: Holding earnest money and closing funds, preparing the settlement statement, and disbursing proceeds at closing.
- Coordinating signing: Managing the final signing appointment and ensuring all documents are executed correctly.
- Recording: Filing the deed and any lender documents with the county to make the transfer official in public records.
Texas has 254 counties, and recording systems, turnaround times, and local customs can vary. A detail-oriented title team helps keep everything aligned so you don’t get surprised right before closing day.
Step-by-Step: How the Closing Process Works with a Title Company
For first-time buyers, closing can feel like a blur of initials and wire instructions. Here’s a simplified look at how the closing process commonly unfolds in Texas when a title company is involved. Your exact timeline may shift based on lender requirements, inspection negotiations, or appraisal timing.
Step 1: Open title and order the title search
Once the contract is executed, the title company “opens” the order and begins researching the property. They’ll pull records from county offices and other databases to verify ownership and uncover issues that must be addressed before the property can be transferred.
Step 2: Earnest money is deposited
In many Texas contracts, the buyer submits earnest money within a short period after signing. The title company typically holds these funds in escrow until closing (or until the contract is terminated under the terms of the agreement).
Step 3: Review the title commitment
The title company issues a title commitment, which is essentially a promise to issue title insurance—provided certain requirements are met. It lists:
- Who currently owns the property
- Requirements to close (for example: payoff an existing mortgage, release a lien, correct a name mismatch)
- Exceptions (items that will remain on title, such as recorded easements or HOA restrictions)
Green flag: Requirements are clear and solvable, and exceptions match what you’d expect for the neighborhood (like typical utility easements).
Red flag: Unreleased liens, unclear ownership, missing probate documentation, or exceptions that don’t fit the property (for example, an easement that appears to cut through the middle of the lot).
Step 4: Coordinate lender conditions (if financing)
If you’re using a mortgage, your lender will send closing instructions and loan documents to the title company. The title company then helps coordinate the signing, confirms funding requirements, and ensures the lender’s lien is properly recorded after closing.
Step 5: Final numbers and signing appointment
As closing approaches, the title company prepares the settlement statement (often called the Closing Disclosure for buyer-side lender transactions). This document summarizes purchase price, closing costs, prorations (like property taxes), and who pays what.
At the signing, you’ll typically sign the deed paperwork (seller) and loan documents (buyer, if financed). Texas closings may happen in person, and in some cases with remote notarization depending on the parties and documentation.
Step 6: Funding and recording
After documents are signed and the lender releases funds (if applicable), the title company disburses money to the seller, pays off liens, pays agents, and records the deed with the county. Recording is the final step that makes the ownership change official in public records.
What Is Title Insurance, and Why Do Buyers Need It?
Title insurance protects against certain problems connected to the property’s title—often issues that happened in the past and may not be obvious during a standard home inspection. Unlike homeowners insurance (which protects against future events like fire or storm damage), title insurance focuses on past events that could affect your legal ownership.
In Texas, the cost of title insurance is regulated, meaning the basic premium is set by the state. You can still comparison shop for service, communication, and fees for other line items, but the core title insurance rate is standardized.
Common issues title insurance can help cover
- Forged or fraudulent documents in the chain of title
- Undisclosed heirs or ownership claims that surface after closing
- Errors in public records or recording mistakes
- Liens not properly released (for example, an old payoff that never got recorded as satisfied)
- Clerical mistakes that affect ownership, such as misspelled names or incorrect legal descriptions
Title insurance doesn’t replace due diligence, and it doesn’t cover every scenario. But it can be a powerful backstop for risks that are hard for an average buyer to detect.
Owner’s Policy vs. Lender’s Policy: What’s the Difference?
When people hear “title insurance,” they often assume it automatically protects them. In reality, there are two main policies, and they protect different parties.
Lender’s title insurance
If you take out a mortgage, your lender will require a lender’s policy. This protects the lender’s financial interest in the property up to the loan amount. It does not fully protect the buyer’s equity.
Owner’s title insurance
An owner’s policy protects you, the buyer, and your ownership rights—typically up to the purchase price. It’s usually a one-time premium paid at closing, and it stays in effect as long as you or your heirs have an interest in the property.
Quick pros and cons for buyers
- Owner’s policy pros: Protects your ownership claim, can cover legal defense costs for covered claims, provides long-term peace of mind.
- Owner’s policy cons: Adds to upfront closing costs, and coverage is subject to the policy’s terms, exclusions, and exceptions.
For many Texas buyers, the owner’s policy is a common and practical safeguard—especially in fast-moving markets where you may not have much time to investigate deeper history beyond the standard contract timelines.
Texas-Specific Title Issues Buyers Should Understand
Every state has its quirks. In Texas, a few recurring themes come up often enough that buyers should know what to watch for when reviewing the title commitment and survey.
Property tax prorations and exemptions
Texas property taxes are a major component of monthly housing costs, and tax bills can change when a home sells—especially if the prior owner had a homestead exemption or other exemptions. The title company helps prorate taxes between buyer and seller at closing based on the contract terms, but your future bill may still rise if exemptions reset or valuations change.
Tip: Ask your agent or lender to walk you through estimated taxes with and without exemptions so you can budget realistically.
HOAs and deed restrictions
Many Texas neighborhoods—especially in metro areas like Dallas-Fort Worth, Houston, Austin, San Antonio, and growing suburbs—have HOA requirements and recorded restrictions. Title commitments often list these as exceptions. They aren’t necessarily “bad,” but you should understand what they allow and prohibit before closing.
Easements and access rights
Utility easements are common and usually expected. But larger easements (drainage, shared driveways, access paths) can affect how you use the yard or whether you can build additions. Reviewing the survey alongside the title commitment helps connect the paperwork to the real-world property.
Mineral rights and prior reservations
In parts of Texas, mineral rights may have been severed from surface ownership long ago. Title work may show prior reservations or exceptions related to minerals. This doesn’t always impact day-to-day living, but it’s worth understanding because it can affect future use and, in some cases, surface access rights depending on what’s recorded.
How to Read a Title Commitment Without Feeling Overwhelmed
A title commitment can look intimidating, but you don’t have to be a lawyer to ask smart questions. Focus on three sections: ownership, requirements, and exceptions.
What to look for
- Names: Do the owner names match the contract? Are there multiple owners who must sign?
- Requirements: Are there liens to be paid off? Missing releases? Probate steps?
- Exceptions: Are there easements, restrictions, or boundary items that could affect your plans?
Common mistake: Ignoring the exceptions section. Many buyers sign and move on, only to learn later that a utility easement limits where they can put a pool or addition.
Green flag: The title officer or closer is willing to explain what each item means in plain language and tells you which items are routine versus unusual.
Choosing a Title Company in Texas: Practical Tips
In Texas, the title insurance premium itself is set, so the difference often comes down to service quality, responsiveness, and how smoothly the closing process is managed.
Questions to ask
- How quickly do you issue the title commitment after the order is opened?
- Who will be my day-to-day contact, and how do you communicate updates?
- How do you handle wire verification and fraud prevention?
- Can you explain fees beyond the title insurance premium (settlement, courier, recording, HOA docs, etc.)?
Red flags
- Slow responses as deadlines approach
- Unclear wiring instructions or last-minute changes without verification steps
- Fee estimates that change dramatically without explanation
Green flags
- Clear timelines, proactive updates, and easy-to-read statements
- Strong security practices for funds transfer
- Willingness to coordinate smoothly with your lender, agent, and any attorneys involved
Bottom Line: Title Work Is Quiet Protection You’ll Be Glad You Have
Most homebuyers won’t think about the title company role once the keys are in hand—and that’s often a sign that everything went right. But the work happening behind the scenes matters: confirming ownership, resolving liens, coordinating escrow, and guiding the closing process so your purchase is properly recorded.
Just as importantly, title insurance is a long-term safeguard against certain hidden risks in a property’s past. In a Texas market that can move quickly—especially during spring and early summer when buyer activity typically rises—having a dependable title team and the right coverage can help you close with confidence and protect what you’re building.
by Jotham Sederstrom | May 13, 2025 | News Feed
Why People Are Moving to Austin
If you’ve been hearing friends, coworkers, and relatives talk about moving to Austin Texas, you’re not imagining it. Austin has become one of the most talked-about destinations for people moving to Texas, thanks to a blend of job opportunities, an energetic local vibe, and a housing market that still offers options across a wide range of budgets and lifestyles. Still, why people are moving to Austin depends on what they value most: career growth, schools, outdoor access, culture, or simply a fresh start in a thriving Texas city.
Below are the top reasons to relocate, what to expect from the Austin real estate market, and practical guidance for relocating to Austin TX—including the pros, cons, and best areas to consider.
1) A Strong Austin Job Market (Especially Tech and Innovation)
One of the biggest reasons to relocate to Austin is the employment picture. The Austin job market is anchored by major tech, healthcare, education, government, and advanced manufacturing employers. The city also benefits from the University of Texas and a steady pipeline of talent, which keeps the local economy dynamic.
Austin tech jobs and career mobility
Austin tech jobs are a major magnet for newcomers, from software and cybersecurity to semiconductors and enterprise services. Even for people outside traditional tech roles, the ecosystem supports product, marketing, operations, HR, finance, and sales careers. This job diversity is a key part of why live in Austin feels like a practical decision, not just a lifestyle choice.
Remote work in Austin is a real draw
Another modern factor: remote work in Austin has become a powerful reason people choose the area. If you can work from anywhere, Austin offers big-city amenities with an outdoorsy, social feel. Many remote workers also like the ability to network in-person, co-work, or pivot into local opportunities if needed.
2) Lifestyle: Food, Music, Outdoors, and That “Austin Feel”
People don’t just come for jobs—they stay for the Austin lifestyle. The city’s identity blends creativity, entrepreneurship, and a love for being outside. For many newcomers living in Austin Texas, weekends quickly fill up with trails, patios, live music, and day trips to the Hill Country.
Austin culture and community
Austin culture and community is one of the most cited benefits of living in Austin. From local festivals and live shows to neighborhood farmers markets and food trucks, it’s a city where it’s easy to find your people. Many transplants say Austin feels welcoming, especially if you’re willing to get involved in clubs, volunteer groups, or community events.
The broader Texas lifestyle
For those moving to Texas from out of state, the Texas lifestyle can be a refreshing shift: more space, strong neighborhood pride, a big focus on local sports and outdoor time, and a social culture built around gathering—whether that’s barbecue, brunch, or backyard hangouts.
3) Austin Population Growth: A City Still in Motion
Austin population growth has been a defining trend for years, and it continues to shape everything from housing to roads to new business openings. Growth can be exciting—more restaurants, more services, more job opportunities—but it also means buyers and renters should expect competition in popular areas.
When you’re relocating to Austin TX, it helps to plan early, tour neighborhoods in person if possible, and keep an open mind about nearby suburbs or emerging pockets of the city.
4) The Austin Real Estate Market: What Newcomers Should Know
The Austin real estate market has gone through noticeable shifts over the past few years, including periods of rapid price growth followed by more normalized conditions. Today, many buyers are focused on value, location, and monthly payment comfort—especially with mortgage rates influencing affordability.
Austin housing market trends to watch
- Seasonality matters: Spring and early summer often bring more listings and more competition; late summer through winter can offer better negotiating opportunities, depending on the neighborhood.
- Micro-markets are real: Conditions vary widely between central Austin, newer master-planned communities, and nearby suburbs.
- New construction plays a bigger role: In many parts of the metro, builders can influence pricing through incentives, rate buydowns, and closing cost support.
As you evaluate the Austin housing market trends, focus on comparable sales, days on market, and the number of active listings in your target area—not just headlines.
Step-by-step: a smart homebuying approach in Austin
- Step 1: Get pre-approved (not just pre-qualified). A full pre-approval helps you shop with confidence and strengthens your offer in competitive pockets.
- Step 2: Identify “must-haves” vs. “nice-to-haves.” This keeps you from overpaying for features you won’t truly use.
- Step 3: Narrow by commute and lifestyle. In Austin, a few miles can make a big difference in traffic patterns and daily routines.
- Step 4: Tour homes with resale in mind. Look at layout, natural light, functionality, and neighborhood fundamentals.
- Step 5: Inspect thoroughly. In Central Texas, pay special attention to roofing age, drainage, grading, foundation indicators, and HVAC performance.
5) Cost of Living in Austin: Affordability Depends on Your Baseline
The cost of living in Austin is often compared to other Texas cities, and it’s true that Austin can be pricier—especially in central neighborhoods close to major employers and entertainment. However, compared with many coastal metros, Austin can still feel more attainable, particularly if you’re coming from higher-cost markets.
What impacts your monthly budget the most
- Housing: Rent or mortgage is typically the largest factor, and prices vary dramatically by zip code.
- Transportation: Commute times, toll roads, and gas costs add up. Proximity can save money and stress.
- Utilities: Hot summers can increase electric bills, especially in older homes with less efficient HVAC systems.
- Childcare and schools: Families should research districts, daycare availability, and after-school options early.
If you’re moving to Texas for affordability, it’s smart to run a realistic monthly budget using today’s interest rates and property tax estimates. This provides a clearer view of what “affordable” looks like for your situation while living in Austin Texas.
6) Best Places to Live in Austin (And Why It Varies by Lifestyle)
Asking about the best places to live in Austin is a great starting point—but the best neighborhood for you depends on commute, budget, and the experience you want day to day. Some buyers prioritize walkability and character; others want a newer home, a larger yard, or easy access to schools.
Popular lifestyle-based choices
- Urban and close-in: Great for dining, nightlife, and shorter trips to major job hubs—often with smaller lots and a higher price per square foot.
- North and Northwest corridors: A mix of established neighborhoods and newer developments, with access to major roadways and many employers.
- South and Southeast growth areas: Often more attainable than central Austin, with ongoing development and improving amenities.
Austin suburbs for families: space, schools, and community
For many households, Austin suburbs for families provide the best balance of space, newer housing inventory, and community amenities. Suburban areas can offer larger floor plans, neighborhood parks, and recreation centers, often at a lower price point than central Austin—though commute and traffic patterns should be part of the decision.
7) Pros and Cons of Living in Austin: A Clear-Eyed Look
Every city has trade-offs. Here are the most common pros and cons of living in Austin, especially for people moving to Austin Texas from out of state.
Pros
- Career opportunity: Strong Austin job market with continued demand in tech and professional services.
- Vibrant culture: Food, music, festivals, and a distinct local personality shape the Austin lifestyle.
- Outdoor access: Trails, greenbelts, lakes, and Hill Country day trips are part of everyday life.
- Variety of housing options: Condos, historic homes, new construction, and master-planned communities across the metro.
Cons
- Traffic and commute times: Growth has made congestion a real factor, particularly at peak hours.
- Housing costs in prime areas: Central neighborhoods can be expensive and competitive.
- Hot summers: The climate can be an adjustment for newcomers.
- Fast change: Some areas evolve quickly, which can be exciting but also disruptive.
8) Tips for Relocating to Austin TX Without Surprises
If you’re weighing reasons to relocate and planning a move, a little preparation goes a long way. Here are practical steps that help newcomers feel confident when moving to Austin Texas.
Step-by-step: how to relocate smoothly
- Step 1: Visit with a neighborhood plan. Spend time in areas at rush hour, on weekends, and at night to get a real feel.
- Step 2: Prioritize commute reality over map distance. A short mileage commute can still be slow in certain corridors.
- Step 3: Compare renting vs. buying. Renting for 6–12 months can help some newcomers learn the city before purchasing.
- Step 4: Understand Texas property taxes. They can significantly affect your monthly payment even if the purchase price fits your budget.
- Step 5: Don’t skip the inspection. A quality inspection helps identify roofing, HVAC, drainage, and foundation-related concerns common in the region.
Green flags and red flags when house hunting
- Green flags: Transparent seller disclosures, well-documented maintenance, signs of proper drainage, and realistic pricing aligned with nearby comparable sales.
- Red flags: Fresh cosmetic updates with unresolved structural issues, recurring water intrusion, strong foundation warning signs, or a home priced well above recent neighborhood sales without clear justification.
9) Bottom Line: Why People Are Moving to Austin
So, why people are moving to Austin comes down to a rare combination: career opportunity (including Austin tech jobs), a social and outdoorsy Austin lifestyle, and a metro area that still offers diverse housing choices as it grows. For many moving to Texas, Austin delivers a blend of ambition and ease—big-city energy with Hill Country breathing room.
If you’re evaluating reasons to relocate to Austin, focus on your non-negotiables—commute, budget, schools, and lifestyle—and use local, neighborhood-level data to understand what’s happening in the Austin real estate market right now. With the right plan, living in Austin Texas can be an exciting and very practical next chapter.
by Lillian Dickerson | May 12, 2025 | Industry, News Feed
The SERHANT. CEO jabbed at Compass’ launch this month of physical books of the brokerage’s exclusive listings in offices nationwide, likening it to old-school bookstores like Barnes & Noble.
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Luxury broker and CEO Ryan Serhant has likened rival Compass to old-school bookstore Barnes & Noble. Ouch.
The SERHANT. founder pushed back against the brokerage’s own narrative as a forward-looking firm on the cutting edge of new technology by saying Compass is banking on the “real estate model of yesterday.” The comments were made during The Real Deal’s New York City Showcase + Forum last Wednesday.
Cast members of the Netflix real estate reality TV series Owning Manhattan also joined Serhant on stage where the CEO also took aim at Compass’ recent acquisitions and its tug-of-war with portals and the National Association of Realtors over private listing networks.
“Compass’ goal is to break everything and own the pieces,” Serhant said on Wednesday. “They’re not building Amazon, they’re building Barnes & Noble. And that story has already been told.”
The call out to the brick-and-mortar book chain came on the heels of a decision by Compass to release physical books of private listings in the brokerage’s offices. Those books will update weekly with new listings, and a digital version will also be updated in real time. Marketing properties privately is the first phase of the brokerage’s “Three-Phase Marketing Strategy,” which also includes marketing properties as “coming soon” during a second phase and entering properties into the local multiple listing service during phase three.
Serhant seemed to agree with Compass’ general attitude that brokerages should resist “third-party vendors that hold our listings and lead flow and business hostage,” but found Compass’ approach to be a backward-looking model.
“If you want access to our listings, you have to come together on a physical book in a physical brick-and-mortar office,” Serhant said. “High tech, high touch books, right? It’s Barnes & Noble.”
When Inman reached out to Compass for comment, the brokerage pointed to comments CEO Robert Reffkin made last week during the company’s first quarter earnings call.
“I don’t know a homeowner who would say they want NAR, the MLS or a portal to tell them how they must market their home,” Reffkin said.
He also asserted that the brokerage’s moves surrounding private listings were not about what Compass wants, but rather, what homeowners want. “Homeowners want more choice, not less choice,” Reffkin said.
Reffkin also likened moves by portals and MLS’s to discourage consumers from private marketing to those made by power players in the cable and music industries in the past to raise prices.
“In both industries, the incumbents tried to block change by making it harder to leave, but that strategy only made consumers more aware of their dissatisfaction and sped up the shift,” Reffkin said.
“The same is now happening in real estate: MLS’s and portals are raising friction to discourage homeowners and listings agents from marketing off-MLS. But that resistance is increasing the migration to off-MLS alternatives because it’s making listings agents increasingly question the risks of MLS exposure for their clients — which are days on market, price drop history, diverted buyer inquiries, valuation estimates less than the value of the house — and ultimately, this is creating less trust with the people that give them their inventory.”
Reffkin also predicted that those negative factors will only lead to more private listings in the upcoming year, which will be to Compass’ advantage with their growing network of office exclusives.
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by Matt Carter | May 12, 2025 | Industry, News Feed
Navy Federal RealtyPlus commission rebate program turns the credit union’s 14.5 million members into “high quality leads” for Better Homes and Gardens, Century 21, Coldwell Banker, Corcoran, ERA and Sotheby’s agents.
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Navy Federal Credit Union is celebrating its 36-year referral partnership with Anywhere Real Estate by honoring brokerages that have demonstrated “service excellence” to homebuyers and sellers.
When they’re ready to buy or sell a home, the Navy Federal RealtyPlus program turns the credit union’s 14.5 million members into “high quality leads” for affiliated brokers and agents in the Anywhere Leads Network.
In return, buyers or sellers receive commission rebates of $400 to $9,000, depending on the price of the home they’re buying or selling. For a buyer purchasing a median-priced $403,700 home, the program would provide a $2,525 commission rebate, according to a calculator on the Navy Federal RealtyPlus homepage.
A referral client closing on a $1.4 million home would get $6,000 back, or 0.4 percent of the sale price. To qualify for the maximum $9,000 cash back requires buying or selling a home valued at $3 million or greater.
“When you buy or sell a home through our program, the real estate company splits their commission with Anywhere Leads Inc.,” a website FAQ explains. “This commission split is a common practice in the real estate industry and is used to increase business for the broker and provide a savings to homebuyers and sellers.”
Anywhere Leads refers buyers and sellers to brokers and agents affiliated with Better Homes and Gardens Real Estate, Century 21, Coldwell Banker, Corcoran, ERA and Sotheby’s International Realty.
Fred Quick
“For over 35 years, Navy Federal’s RealtyPlus program has helped our members achieve their home ownership goals,” Fred Quick, head of mortgage lending at Navy Federal, said in a statement. “Our partnership with Anywhere allows us to connect our members with the highest quality real estate agents. We’re proud of the great service this provides for the military community and their families.”
Navy Federal on May 6 honored three top performing brokerages in the RealtyPlus program with “SPIRIT Awards:”
- Coldwell Banker Brown Realtors, Edwardsville, Illinois
- Coldwell Banker Realty Central, Pennsylvania
- Better Homes and Gardens Real Estate Native American Group, Virginia Beach, Virginia
Kristin Aerts
“It’s rare in today’s fast-paced business environment to witness two brands maintain a longstanding relationship, and we are incredibly proud of the 36-year strategic partnership with Navy Federal Credit Union,” Anywhere executive Kristin Aerts said, in a statement. “Our RealtyPlus program brokers and agents understand the unique needs of Navy Federal members and are committed to delivering exceptional service to those who’ve served our country, including their families.”
Anywhere Leads Inc. has similar commission rebate programs for AARP members and military and veteran families providing up to $7,500 cash back.
The programs aren’t available in states that prohibit or restrict commission rebates — such as Alaska and Oklahoma — or for some transactions with restricted agent commissions including many new construction, for sale by owner or for sale by iBuyer transactions.
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by Daniel Houston | May 12, 2025 | Industry, News Feed
Most agents feel like they have compensation talks under control. But as the busy season ramped up, Intel Index survey results suggest homebuyers and sellers alike made only incremental gains.
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As the spring market shifted into high gear, more clients than ever started seeking favorable deals with agents under the rules of the NAR settlement.
But for most agents, the impact on commissions in the short run remains minimal, according to Intel’s latest survey of real estate professionals.
Nearly 58 percent of the agents Intel surveyed in late April said that commission rates have remained unchanged or even increased as a share of the purchase price since the new rules went into effect last year. That share has steadily climbed since 48 percent gave the same response in December’s survey.
Still, there are clear signs of ongoing downward pressure on commissions, which, if they continue, could meaningfully erode compensation rates over a longer period of time.
And the agents who are feeling the heat most say it’s coming from both ends of the deal.
Read the full breakdown of the latest industry survey results in this week’s report.
A loosening grip
Since the new rules went into place in August, agents have been largely successful in persuading most of their clients to guarantee buyer’s agents their full commission, and to pay it primarily through the seller side.
Still, there have been clear signs in recent months that this success might be slipping as more clients try to negotiate a lower buyer’s commission — or try to pocket the buyer-side fee that sellers have traditionally paid to agents on the other side of the deal.
- The share of agents who say at least some of their buyer clients are trying to negotiate commissions over the previous three months rose from 33 percent in December to 41 percent in April.
- Despite this, few agents say that they are beset by demands from a majority of their recent buyers. Only 6 percent of respondents in April said that more than half of their buyers were trying to negotiate their compensation downward, while another 10 percent of agents said that the share was between 1-in-10 and half of buyers they worked with.
But even as negotiations heated up in the spring, agents continued to score wins as they made the case for the value they bring to buyers, the results suggest.
- Only 30 percent of agent respondents in April said that any of their signed buyer agency agreements ended up agreeing to a below-market commission rate.
- The share of agents who gave that response crept upward from 25 percent at the end of 2025.
On the seller side, agents are facing even more settlement-related questions from clients — and having even more success arguing for a traditional listing approach.
But that power of persuasion may be weakening over time.
- 78 percent of agent respondents in April said they face these questions from sellers about whether they should cover the buyer’s agent, a share that has remained essentially unchanged throughout the opening months of the year.
- Despite the widespread questions from sellers, only 36 percent of agents in April told Intel that any of their sellers have opted to take a hard-line approach against covering the commission. Notably, this share has climbed from 26 percent in December.
A clearer picture emerges
All this adds up to an increasingly divided environment for agents.
Instead of a single fairly standard compensation rate for buyer’s agents, a greater share of real estate professionals say that rates have fallen — or even increased.
- 11 percent of agents in April told Intel that they have seen an increase in their negotiated compensation rates since the new rules went into effect.
This group, while small, has steadily grown over time as more agents have been able to make a strong value case with clients.
Still, it was outnumbered 3-to-1 by agents who reported their compensation rates have declined.
- Nearly 2 in 5 agent respondents said that their rates had declined since August, but only 1 in 20 agents described a “significant” decrease.
Agents are also increasingly confident they understand the effect that these new policies are having on their business revenue.
- Only 4 percent of agent respondents now say it’s too early to determine the effect of the new rules on their business, down from 12 percent in December.
As agents have become more familiar with the rules — and the way their counterparts are handling edge cases with clients — many have also shifted their go-to methods of dealing with them.
- In August, when the rules had just gone into effect, only 21 percent of agent respondents said they were submitting buyer’s offers that stipulated the seller would cover the full buyer’s side commission without first reaching out to the listing agent. Under this model, their buyer client would first learn of the seller’s position on covering their commission later on in the process of normal negotiations.
- In the months since, the share of agents opting for this approach has grown steadily, and by April had more than doubled to 43 percent of agents.
- The other main group — agents who start out by reaching out to the listing agent to learn their client’s position on the buyer-side commission — declined from 63 percent in August to 48 percent in April.
It’s important to note that real estate is a highly seasonal business, and this is the first spring buying season in which these new rules have been in place.
Whether they are part of an ongoing long-term trend dragging lightly downward on commissions, or merely a seasonal blip, will be a question Intel will track closely as it continues to survey the brokerage world in the months to come.
Methodology notes: This month’s Inman Intel Index survey was conducted April 17-May 2, 2025, and received 428 responses. These results are preliminary and may be revised. The entire Inman reader community was invited to participate, and a rotating, randomized selection of community members was prompted to participate by email. Users responded to a series of questions related to their self-identified corner of the real estate industry — including real estate agents, brokerage leaders, lenders and proptech entrepreneurs. Results reflect the opinions of the engaged Inman community, which may not always match those of the broader real estate industry. This survey is conducted monthly.
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by Lillian Dickerson | May 12, 2025 | Industry, News Feed
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Agents and homesellers alike dread seeing days on market slowly tick up on their listing.
To homebuyers, a high number of days on market often triggers a warning signal: There must be something wrong with this property.
But with luxury and ultra-luxury properties, especially, it may simply be that the listing hasn’t hit the right eyes yet, Chad Roffers, founder and CEO of Concierge Auctions, told Inman.
“Do not cut the price,” Roffers said during a recent conversation. “The problem wasn’t the price. The problem was, the pool of buyers for your house is small, if not very small, and cutting the price isn’t going to expand the pool of buyers. You need an alternative strategy for expanding the pool of buyers.”
Still, if days on market for ultra-luxury properties continue to rise and exceed a critical threshold of 180 days, according to Concierge Auctions’ 2025 Luxury Homes Index released in April, the effects to seller returns could be significantly detrimental.
The report found that ultra-luxury properties that took more than 180 days to sell only received an average of 80 percent of their asking price. By contrast, properties that sold in less than 180 days received an average of 87 percent of the original list price. The report also found that, on average, ultra-luxury properties take 319 days to sell. But, for properties that take more than 180 days to sell, the average days on market swells to 569 days on market.
So, if an ultra-luxury property sits on the market for more than 180 days, the costs and additional headaches involved in selling multiply quickly.
Inman recently spoke with Roffers about Concierge Auctions’ latest findings to learn more about how luxury agents can minimize days on market and how the current economic environment is impacting the luxury auction space. Here’s what he had to say, edited for brevity and clarity.
Inman: There were some really interesting findings in this report surrounding days on market and how you identified 180 days as this pivotal time frame. And so I’m curious, just based on what you’ve seen, do you feel like agents are underestimating the potential negative impacts of days on market and how that can affect them and their sellers?
Roffers: Yes, very much so. It’s interesting — we have the good fortune of kind of pulling the lens back and looking broadly. We’re active in 40 states, 38 countries, right? So, very broad perspective. And I think when you have that perspective, and you look at what happens, and then kind of overlay this index that we’ve done now for a decade, initially it was pretty obvious, and now it’s incredibly obvious, that days on market are not your friend.
There are two camps: There’s the sell quick, it’s really like 90 days or less, if not shorter, or you’re in for the long haul. So these are the very clear patterns. And I think that the time to start having difficult conversations with your seller as a listing agent is Day 90.
Let’s just assume for a minute that the average listing agreement is still six months. It’s kind of an industry [standard]. And what we see is, people start having hard conversations with two weeks to go in the listing, and it’s almost too late at that point in time. The sellers are probably starting to interview other brokers.
And while there are clear rules about non-solicitation, it seems to me that sellers are really aware that they have alternatives coming up to a listing expiration, so I see agents wait too late. They’re too late, versus being proactive.
So what we have is, 90 days is kind of like the warning signal, like, you better do something about this. And then at 180 days, we start noticing these huge drop offs in sale price if a listing extends beyond 180 days, and also the days on market suddenly balloons to a huge average. So I guess I’m curious, what do you think it is about that kind of roughly six-month marker that makes the difference?
I think it’s the ‘Zillow-fication’ of it, if that’s a term. But, the Zillow-fication of the way consumers, buyers evaluate properties. And I think buyers look at days on market and the Zestimate, and we know the Zestimate can be really unreliable in the ultra-luxury segment of the market.
In fact, oftentimes it is because there’s just not enough data to accurately predict the value of a high-end property. But the days on market, there’s no interpretation needed. And I think that the typical consumer sees 180 days and immediately asks themselves, ‘What’s wrong with this property?’
That is tricky. I know another issue that you all discussed in the report is this kind of overly aspirational seller, who might be really wanting a certain [sales price] and that, of course, can contribute to the days on market as well. So I guess, what’s another strategy that agents can maybe use to try and address sellers’ aspirations?
It’s a great question. I have a lot of empathy for the brokerage community, because, talk about a tough business to be in when there’s literally an unlimited supply of alternative agents who will take a listing at any price versus an agent who’s trying to educate a seller about the essential nature of having the right list price. So that’s a very challenging backdrop for even the best professionals in our business.
So I think that ultimately, the key to success is leaning into the data. My hope this year would be that even if an agent’s not working with us, that they’re using our index data to show a seller how important the first 90 days is, and using our index to say — this is like the oldest adage in real estate — but, your first offer is your best offer. Take the first offer that works, especially if it’s not 90 days [yet], because the odds of a better one coming down the pike aren’t great, and even when it comes, you’re now, as a seller or an agent, battling those days on market — and with a buyer who thinks that they have all the leverage.
So, ultimately, the bottom line is, with agents, it’s like getting comfortable having uncomfortable conversations with your sellers at every stage, from before you get hired to immediately after you get hired, to 90 days in. And, actually, the payoff for those hard conversations is great.
It’s great for the consumer, because they’re taking a proactive approach, helping them take a proactive approach, versus head in the sand and hope for the best, which I just I don’t think that’s a great strategy in life, and it’s certainly not a good strategy when it comes to selling your luxury property.
How I see this, too, is that some agents will go the auction route as an alternative once being on the open market or whatever other strategy doesn’t work. At what point in this days on market cycle do you think that it’s most advantageous for them to do that, if they don’t choose an auction as the primary way that they’re going to market this property?
Agents that consistently succeed with their clients as a result of using our platform introduce us Day 1, Day Zero, and they can kind of shift into gear at whatever inflection points necessary, because they’ve already laid the foundation with the seller. So what I would argue is, we should be a topic of conversation at the listing stage, because we’re the most potent tool for fixing that days on market problem.
And what works for an average house, which is a price reduction, does not work for the typical incomparable property. In fact, price reductions are counterproductive to selling luxury properties.
Concierge Auctions also sometimes preps properties for auction while an agent is simultaneously listing it. How well do you feel like that works typically? Is that a good second choice as opposed to purely auctioning the property? Or where do we see that in terms of ideal marketing?
Interestingly, we’re seeing a lot of sellers and agents using us right out of the gate, like Day 1 of the listing, and they tend to either be a repeat seller or a repeat agent. So it’s somebody who’s worked with us before, and they learned the power of bringing everybody to the table early, and the duration of a property being on the market, and so that works incredibly well.
What I would say, in general, if I were to say kind of a default best practice for a seller and agent is, one, I think it’s important for sellers to get feedback from a handful of top agents in their respective market. So even if you have somebody that you know and trust that you worked with before, who you’re probably going to want to use, I would still get the feedback of two or three other top agents in the market.
And I would, as a seller, be asking them, please be honest with me about price. Don’t tell me what I want to hear. Tell me where you think the market is for my property, and regardless of who you pick as an agent, whoever gave you the lowest suggested list price is probably your list price.
Interesting.
And then from there, what I would say is — I used to say it was 180 days, now it’s more like 120 days — call me. Do not cut the price. The problem wasn’t the price. The problem was that the pool of buyers for your house is small, if not very small, and cutting the price isn’t going to expand the pool of buyers. You need an alternative strategy for expanding the pool of buyers. I think that’s where we come in and where we shine.
Right, Concierge Auctions has that network and that wider exposure.
Yeah.
I also wanted to ask you to just about the current economic uncertainty, and if you think that that’ll impact the luxury auction space at all, either positively or negatively?
You know, I think a couple of things. Our process shines when there’s market uncertainty, and the reason is that sellers value liquidity, and buyers want to know that they’re paying a fair price. So environments like 2025, which as far as I can tell, we’re in a choppy environment for real estate, it is a type of market where our platform really benefits everybody.
It benefits a seller by giving them a predictable sale timeline. It gives agents the ability to sell something that, there’s a good chance, is going to go unsold. And I think for buyers, there are always buyers for quality properties.
I’ve been at this a long time now, I started this business in the middle of the Great Recession, and even then, there were buyers who were willing to line up for the best properties, but they do hold back unless they feel like they’re paying a fair price. And I think when we can show them you’re competing against seven other people and you know and everybody knows exactly where everybody is in terms of price. I think that’s really important right now.
I know it’s still a bit early, it’s been about a month since this kind of global trade war started, but I’m curious if you’ve noticed any kind of trends, maybe either away from investment in US properties, or like towards certain countries, or anything like that.
It’s interesting. Here’s the one thing that I’ve noticed: Even when the majority is going one way, like selling off, there are always people who, in markets like this, kind of buck the trend and march to their own beat. And it gives me a lot of confidence in our year in the market, in that there are always plenty of people who kept their powder dry and are looking for opportune times to buy, and I think this year is going to represent one of those times for buyers.
Any final tips for agents who are getting ready to list an ultra-luxury property this spring?
This sounds counterintuitive, and I think it requires some sincere self-confidence of the agent — but I would be asking the seller, ‘Who else are you talking to? What are they telling you about price?’ It’s almost like a tee-up to having an uncomfortable and honest conversation with a seller about what’s the best way to price their property, and I think that’s something that, again, somebody’s got to be pretty comfortable in their skin to do that, but I would encourage them to do that.
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Email Lillian Dickerson
This post was originally published on this site