Facebook Marketplace: The effective tool most agents skip

Holly Brink shares agent Abby Goodell’s no-frills strategy for turning Facebook Marketplace posts into legit buyer leads and examines why most agents overlook the platform.

Since the NAR commission suit settlement, buyer agents have faced new rules, new documents and a new normal. This month, Inman drills down on Today’s Buyers Agent with the fresh marketing strategies, skills and tools buyer agents are using to prosper in changing times.

Most agents ignore Facebook Marketplace as a serious lead source, but that’s a mistake. One agent, Abby Goodell, shares her no-frills strategy for turning Facebook Marketplace posts into legit buyer leads — and why most agents overlook it.

Read Goodell’s top tips to consistently turn free Facebook posts into honest conversations, real clients and real closings. Whether you’re a seasoned pro or just looking for a new listing boost, this is the scrappy social media strategy you’ll wish you started sooner.  

Post it like you mean it

Goodell posts every listing on Facebook Marketplace and shares it to up to 20 local buy/sell/swap groups, specifically targeting towns and counties within a 30- to 60-mile radius. “Each listing gets posted, and then I just hit ‘renew’ when it expires,” she says. “It’s quick, and I reuse the same structure every time.”

She doesn’t differentiate much between Marketplace and group posts — they’re cross-posted all at once using Facebook’s built-in sharing feature.

Format matters: Stand out with consistency

Her listing posts follow a predictable, polished formula:

  • Headline: “New Listing!” plus bed/bath emojis
  • A short description and CTA (call Abby, or click the website)
  • A few MLS-quality photos to draw the eye

“I use the same photos I upload to the MLS, taken with a professional camera. You’d be surprised how much that alone helps the post stand out,” Goodell says.

Here’s her sample template:

The group game: Play it fast and loose

Not every group allows real estate posts, but Goodell doesn’t let that stop her.

“You can’t see group rules when you share. I’ll share it anyway. If they remove it or kick me out, it’s fine. I don’t stress about it.” (Always make sure you’re following your office, state and local regulations, of course.)

She recommends joining any group with a county or city name in it, especially those “Buy, Sell, Trade” ones. As for flags? “You’ll know when you get flagged. Just move on.”

Lead quality and results

Facebook Marketplace plays a significant role in Goodell’s lead funnel. She gets more messages from Marketplace and more comments from group posts.

“For every three listings I post, at least one gets me a qualified buyer lead from Marketplace.”

She even shared a success story: A pre-qualified buyer messaged her in response to a Marketplace post. He didn’t have an agent, so Goodell booked a buyer consultation and represented him on a different home entirely.

Dealing with trolls, spam and flags

Posting to Facebook comes with a side of chaos.

“You’ll get spammy comments, mean people and flagging. Just block them, or turn off comments if it’s too much,” Goodell advises. “I’ve had posts removed before, but you don’t get in trouble. You move on.”

Goodell’s two biggest tips?

  1. Most agents think it’s not worth it — but it is, if you follow up quickly.
  2. When I got started, I just listed my broker’s and other company agents’ listings in the area with permission. Then I would say, “Listed by XYZ, Advertised by Abby Goodell.”

She spends less than an hour a week per listing handling messages and comments and consistently replying.

Is it just for budget homes?

Not at all. Goodell’s strategy works across all price points. “People think it’s just for cheap listings or rentals. It’s not. It’s fair game for everyone,” she said.

Key takeaways

  • Post every listing to Facebook Marketplace and 20-plus local groups.
  • Use professional photos and a consistent structure with emojis and CTAs.
  • Expect spam, trolls and post removals; just block and move on.
  • Follow up fast. Goodell closes real deals from Marketplace leads.

This isn’t just about where you post; it’s about how you show up. Facebook Marketplace might feel messy or like a royal waste of time. Still, for agents willing to stay consistent, follow up fast, and block the occasional troll, it’s a marketing channel hiding in plain sight, and it’s underutilized.

Goodell’s results prove that with little effort and a lot of emoji flair, you can turn scrolls and messages into showings, and those showings into closings. 

Holly Brink is the co-founder, COO and managing broker of My Real Estate Company in Iowa, Minnesota, Nebraska and Illinois. Connect with her on Instagram or LinkedIn

5 real-talk tips for retaining real estate agents in 2025

5 real-talk tips for retaining real estate agents in 2025

Tailor your outreach and communication to the individual agent so that you’re providing what they need to thrive, broker Holly Brink writes.

Bigger. Better. Bolder. Inman Connect is heading to San Diego. Join thousands of real estate pros, connect with the Inman Community, and gain insights from hundreds of leading minds shaping the industry. If you’re ready to grow your business and invest in yourself, this is where you need to be. Go BIG in San Diego!

You know the cost of losing an agent — hundreds of hours spent recruiting, onboarding and coaching, only to watch them walk away chasing the next shiny thing. In 2025, the brokerages that make their people feel seen, heard and genuinely supported will win the war for talent. 

1. Map out a real career roadmap

Agents need more than a commission split — they need a roadmap. Last year, during a one-on-one meeting, I sat down with Emily, who was eager for her next milestone. We set a target: Earn her Broker Associate designation by her next renewal, then lead a Wednesday Business Builder on the topic of CapCut. By spring, she’d nailed both and had the momentum to recruit and mentor two new agents herself.

How you do it: Sketch each agent’s “next three wins” (on a whiteboard or in a shared doc), assign deadlines, then revisit quarterly — no radio silence — just clear, bite-sized steps toward big ambitions.

2. Carve out ‘show up and chat’ time

Every weekday morning for the past four years, I’ve hosted a Zero-agenda coffee chat from 9 a.m. to 9:30 a.m. CST on Zoom. Agents drop in to vent, brainstorm or celebrate. Newbies get solutions quickly, veterans share battle-tested tips and mentorship sparks organically. For anything confidential — such as contract snags or client conflicts — we offer 15-minute one-on-one meetings via Calendly. Those office hours say loud and clear: “I’ve got your back.”

3. Champion wins—At work and beyond

Agents aren’t just revenue engines — they’re people with life-defining milestones. When Lindsey welcomed her baby, we surprised her with a curated “baby box.” When Ki’erra made the dean’s list, we ran a social media shout-out. When Angela secured dual U.S./Australia citizenship, we cheered her on just as loudly as any sales award.

Sharing these moments in our weekly huddle and across social channels builds real connection — and loyalty — far beyond what another ping-pong table could ever achieve.

4. Automate the admin, not the relationship

Nobody sticks around for paperwork. At MyRECo, we automate tedious tasks so agents can focus on building relationships, not data entry. From lead follow-up reminders to compliance check-ins and a living template library, our systems handle the “busy,” so agents can sell and serve. That productivity boost isn’t a “perk”; it’s why our people feel truly supported.

5. Keep the conversation flowing

“Your vibe attracts your tribe,” so we’ve woven feedback into our daily rhythm — no fancy surveys required:

  • Daily coffee chat: 9 a.m. to 9:30 a.m. CST on Zoom — no slides, just straight talk.
  • Monthly one-on-ones: Book a 15-minute slot via Calendly for deeper or confidential check-ins.
  • #agent-feedback and private-support-chat Slack channels: Ideas, kudos and pain points go straight to leadership.
  • Regular vibe checks: We pull top topics from Slack and coffee chat and dedicate our next live huddle to what we’re stopping, starting or doubling down on.

Regular touchpoints demonstrate that we’re listening — and taking action.

Yes, your agents are independent contractors, and nobody wants Big Brother hovering. The key is tailoring your outreach: Some agents crave a quick text, others prefer a video call or a lengthy one-on-one coaching session. Ask what they need, then deliver. That custom touch, powered by systemized automation and genuine facetime, is the retention secret for 2025.

Retention isn’t about free signs or flashy swag. It’s about career clarity, dependable access, genuine celebration and a listening culture. Nail these five fundamentals, and your agents will stick around long past the next commission check — because they won’t just work for you, they’ll want to work with you.

Holly Brink is the co-founder, COO and managing broker of My Real Estate Company in Iowa, Minnesota, Nebraska and Illinois. Connect with her on Instagram or LinkedIn

Watchers, workarounds and what you need to know: Inman’s Top 5

Inman Connect is moving from Las Vegas to San Diego in 2025 and it’ll be bigger, better, and bolder than ever before. Join us for Inman Connect San Diego on July 30-Aug. 1, 2025 with the brightest minds in real estate to shape the future of the industry. Reserve your spot today for an exclusive discount.

Looking for a quick catch-up on the buzziest stories of the week? Here’s Inman Top 5, the most essential stories, according to Inman readers.

And don’t miss The Download, our weekly column that breaks down one of the top stories of the week and equips you with what you’ll need to meet next Monday head-on.


In a phone interview, lead plaintiffs’ counsel Michael Ketchmark weighed in on the consequences of violating the NAR settlement, Zillow’s business model, and the “monster case” that remains.


Doug Miller of Consumer Advocates in American Real Estate, the initiator behind the first bombshell antitrust lawsuit, sounds alarm against Realtor talking points that “continue steering.”


Now that the “New Normal” has officially begun, it’s time to answer the frequently asked questions agents and brokerages have about the newly implemented commission settlement rule changes.


Homie

Homie

The suit accuses NAR and major franchisors of breaking antitrust laws. The company’s complaint includes alleged text messages in which agents refused to show Homie listings.


From left: Marc Seltzer, Steve Berman, Michael Ketchmark, Brandon Boulware, Eric Dirks and Robert Braun

In a filing outlining costs and expenses, plaintiffs’ attorney Michael Ketchmark estimates he has spent 7,000 hours on Gibson and other commission suits for work totaling $10.1 million since 2019.


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