Redfin unfazed by 2% revenue drop as it finalizes deal with Rocket

Despite a year-over-year decline in Q1, CEO Glenn Kelman voiced confidence in a statement on Tuesday as Redfin continued to finalize its $1.75 billion all-stock merger with Rocket Companies.

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Redfin began the year at a loss, with its revenue and real estate gross profits declining as net losses widened.

The Seattle-based firm’s first-quarter revenue declined 2 percent year over year to $221 million, while net losses ballooned from $66.8 million to $92.5 million. Redfin’s Adjusted EBITDA (earnings before interest, taxes, depreciation, and amortisation) loss declined 9.4 percent year over year to $32 million.

Redfin’s overall gross profits remained flat at $70.6 million, while the real estate services gross profit declined 2 percent year-over-year to $19.9 million. Meanwhile, real estate services gross margin improved marginally, increasing from 15 percent in Q1 2024 to 16 percent in Q1 2025.

Despite the declines, Redfin CEO Glenn Kelman’s remarks were optimistic, focusing on outperforming profits and impressive increases in lead agents and loyalty sales.

Glenn Kelman | Credit: Redfin

“Redfin profits were at the high end of the guidance we gave investors in our last earnings call,” Kelman said in a statement. “The number of Redfin lead agents increased 32 percent year on year, and loyalty sales increased 40 percent year on year thanks to our new plan to pay agents entirely on commission.”

During Q1, the average number of lead agents increased 32 percent year over year to 2,190. Loyalty sales also increased during the quarter, jumping from 35 percent in 2024 to 40 percent in 2025, despite the company’s market share dropping from 0.77 percent to 0.75 percent. The company credited both gains to the continued success of Redfin Next, its commission-based payment model that launched nationwide in October.

In addition to increases in agent count and loyalty sales, Redfin saw its mortgage attach rate reach a quarterly best of 29 percent — likely buoyed by the pending merger with Rocket Companies, the owner of mortgage behemoth Rocket Mortgage. The pair entered into an agreement in March.

“And since the March 10th announcement of Redfin’s agreement to be bought by Rocket, many Redfin employees, from agents to engineers, have been over the moon about Rocket’s vision of a home-ownership platform,” Kelman said of the deal. “We can’t wait to join Rocket and build the future of homeownership.”

Redfin did not hold an earnings call due to Rocket Companies’ pending acquisition of the Seattle-based firm.

Ahead of earnings, Redfin filed a 284-page proxy statement with the U.S. Securities and Exchange Commission, which detailed the firm’s reasons for seeking a merger, explained the full merger agreement, disclosed risks associated with the merger, provided insights into Redfin and Rocket’s financial health and growth projections, and disclosed termination clause that allows Redfin to cancel the deal for $65.5 million, in the event they received a better offer.

The filing spurred several investor rights law firms, including Halper Sadeh LLC, Ademi & Fruchter LLP and at least three other firms to release statements offering to represent stockholders contesting the merger terms. Redfin has scheduled a stockholder vote for June 4, which is needed to finalize the $1.75 billion all-stock merger.

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EXp wrangles $338M San Antonio team from Keller Williams

The Neal & Neal Team has joined eXp Realty after 15 years with Keller Williams, according to an announcement on Monday. The Neal & Neal Team closed 2024 with 914 transactions worth $338 million, making it KW’s second-largest team by closed units. 

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The Neal & Neal Team has joined eXp Realty after 15 years with Keller Williams, according to an announcement on Monday. The Neal & Neal Team closed 2024 with 914 transactions worth $338 million, making it KW’s second-largest team by closed units.

Clint Neal

Brothers Clint and Shane Neal co-founded The Neal & Neal Team after completing degrees in agricultural economics, real estate, and finance at Texas A&M University. During their tenure with the Texas-based franchisor, the duo closed more than $1 billion in sales and grew their team to 80 agents and 20 staff members.

NNT was named one of Inc.’s 5000 fastest-growing companies in 2024, and clinched the No. 1 spot on the San Antonio Business Journal’s 2025 “Best in Residential Real Estate” list.

“We’ve reached a point where we need a platform that can scale with us,” Clint said in a prepared statement. “EXp gives us the flexibility, innovation and global reach to take things to the next level, for our agents and for ourselves.”

Clint Neal

Added Shane, “We already had the systems and mentorship in place. But eXp takes everything we’re doing and supercharges it. It’s a win for our agents and a win for the people they serve.”

EXp Realty CEO Leo Pareja said the duo’s “commitment to culture, scalability and agent success aligns perfectly with what we’re building at eXp.”

“Shane and Clint have built one of the most systemized, high-performing real estate teams in the country,” Pareja said. “We’re thrilled to welcome the entire Neal & Neal Team to eXp.”

EXp has struggled in recent quarters with agent count growth, with the cloud-based brokerage’s fourth-quarter and full-year 2024 earnings revealing its agent count had declined 5 percent year over year to 82,980. Although that’s not a number to sneeze at, it does fall short of company founder Glenn Sanford’s 2021 prediction that eXp would hit 500,000 agents by 2026.

Although agent count growth has been lagging, the brokerage’s transaction sides and volume have remained robust — signaling that its focus on recruiting experienced teams and brokerages, like NNT, is working.

“We’re very much focused on attracting producing agents and teams. So that top tier of the industry,” eXp Chief Marketing Officer Wendy Forsythe told Inman in November. “This year, we have had a campaign and mantra around ‘eXp is where the pros go to grow.’ That has really been an anchor of our recruiting efforts, especially given the market.”

“Agents are looking for stability and legacy and all of the important fundamentals that a proven model and brokerage like eXp can provide,” she added. “So that’s very much been an overarching focus of our recruiting efforts this year.”

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A ‘herky jerky’ start to the spring buyer season isn’t deterring agents

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ERA Summit broker-owner Laura Garner entered 2025 with renewed confidence.

Laura Garner

December and January yielded increasing sales for her 40 associate brokers, setting the stage for a robust spring homebuying season. Garner expected sales to jump once again in mid-March; however, the month ended up being one of the worst on record for her team.

She immediately began diving into market stats to find the culprit behind the sudden dip: Was it the limited inventory? What about home prices? They were up 13 percent. Did tariffs scare buyers off? Maybe so, even though her brokers hadn’t flagged any issues.

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Amid her search for answers, the market suddenly rebounded, with Garner’s team winning more listings than they’ve had in two years.

“We’ve felt and seen a significant shift over the last couple of weeks. We have buyers that have been kind of, quote, unquote ‘on the fence’ but now seem to be ready to make that move,” she told Inman. “But, I don’t know. Is this just a seasonality? Is this just a temporary uptick? Is this something that’s going to be carried a little more permanently? I kind of feel like even though we had a slow start to the spring season, things might end well. Maybe I’m just being optimistic, but it’s what I’d like to see happen.”

Gavin Payne

RE/MAX Premier broker Mike Opyd and Better Homes and Gardens Real Estate Haven Properties broker-owner Gavin Payne described similar starts to the spring market, where buying and selling trends, at times, seem to be in contention with each other. Sellers are bullish about bringing new inventory to the market, while buyers, despite having more choice than they’ve had in two years, are holding back.

“We’re experiencing what I would describe as sort of a herky jerky start to the year,” Payne said. “We sort of have this surge, and then things will slow down, and then we’ll have a surge, and things will slow down.”

Although mortgage rates, tariffs, and affordability challenges undoubtedly play a role in buyers’ skittishness, Payne said how buyers feel about the statistics seems to be more powerful than the statistics themselves.

“It’s about uncertainty. Leading into the election last year, there was tremendous uncertainty, so things slowed down. After the election, there was a pickup. Then we have the inauguration, and things got unsettled again. This ebb and flow, I guess, is probably based upon people’s confidence more than anything else.”

Mortgage rates and tariff fears double-whammy homebuyers

National Apartment Association VP of Research and former Realtor.com Senior Economist George Ratiu said March’s paltry performance is a reflection of homebuyers’ waning confidence in the market, due to rising mortgage rates and uncertainty surrounding tariffs.

George Ratiu

“March is sort of the beginning of the spring homebuying season,” he said. “The expectations are that activity picks up. Sellers bring homes to market. Buyers return in larger numbers. So by and large, this decline in activity for March, for some people, signals a much softer market.”

Rates leading into March were promising, with the average 30-year fixed-rate mortgage dropping 11 basis points week over week to 6.76 percent during the week of Feb. 27. The drop brought mortgage rates to the lowest level in two months, stoking a cautious optimism among economists.

Mortgage trends remained positive into March, with average rates dropping again to 6.63 percent during the week ending March 6. The following weeks brought slight increases, with rates reaching back toward 6.7 percent by the week ending on March 20. The jump in average rates from 6.63 percent to 6.67 percent pushed total mortgage application volume down 6.2 percent — a foreshadowing of March’s 5.9 percent month-over-month drop in existing home sales.

Mortgage rates continued to increase in April, with averages reaching 6.81 percent during the week ending April 24. Although the difference between 6.63 percent and 6.81 percent seems small, it can translate to a considerable increase in monthly mortgage costs.

For example, if a homebuyer purchases a median-priced home with 20 percent down and a mortgage rate of 6 percent, their monthly mortgage would be $1,900, Ratiu said. However, a rate increase to 7 percent would boost the monthly mortgage to $2,100 — a $200 difference.

“That $200 a month is significant, considering that for many families and buyers, that could cut into their budget for other things,” he said. “Think about food, think about commuting expenses, gasoline and so on. So obviously, when we talk mortgage rates, even a few basis points can make the difference between being able to afford a home or not.”

A developing trade war magnifies that $200 difference, economists told Inman.

Orphe Divounguy

Trump announced a 10 percent reciprocal tariff on all imports on April 9, but promised to levy heftier tariffs on goods from Canada, Mexico, and China. The president placed a combined tariff of 145 percent on Chinese imports, and Chinese leader Xi Jinping responded with a 125 percent tariff on U.S. exports.

Zillow Chief Economist Dr. Orphe Divounguy said it’s unclear exactly how much the cost of goods, including those essential to housing, will go up in the coming months. The best-case scenario, he said, is that tariffs will yield “a one-time shock” in prices. The other, more difficult scenario is that tariffs yield multiple price increases as countries up the ante with a series of retaliatory policies.

“But ultimately, we have no idea how this is going to play out, which makes forecasting very difficult right now,” he said. “So in terms of the things that we do know for the housing market, specifically, if tariffs stay pronounced and if economic growth slows, [the Federal Reserve] might be able to step in to kind of rescue the U.S. economy from a potential economic contraction. And again, that’s going to depend on what they’re seeing. Right now, they’re waiting on the sidelines to see what happens.”

First-time buyers continue to get squeezed

Market headwinds continue to hit first-time homebuyers the hardest, with NAR reporting that first-time buyers accounted for 32 percent of sales in March — a share identical to the previous year.

Despite inventory levels rising on an 8.1 percent monthly basis and 19.8 percent on an annual basis to 1.33 million units at the end of March, median home prices still rose to a March all-time high of $403,700.

Jeff Tucker

Jeff Tucker

“It’s a really tough market for first-time buyers, and there’s no getting around that,” Windermere Principal Economist Jeff Tucker said. “At least for existing homeowners, they have benefited from the recent rise in home prices that, especially if they owned back in 2020 or 2021, then that rise in the value of their current home should help give them a lot of home equity to put toward their next one. But first-time home buyers don’t have that advantage.”

Realtor.com Chief Economist Danielle Hale said the portal’s latest survey data shows a competitive landscape for first-time homebuyers, as 81 percent of sellers nationwide expect to get at or above their asking price. Homebuyers in the Northeast and Midwest will face the stiffest competition this spring, Hale said, thanks to for-sale inventory in those regions trending behind availability in the South and West.

“Sellers, interestingly enough, are quite optimistic,” she said. “I think in many markets, there’s still the balance of the market is tilted towards sellers nationwide. The months of supply [at the current sales pace] is four, which is what we consider the start of a balanced market. In affordable markets in the Northeast and the Midwest, we see more market hotness, so sellers are likely to be in an even better position there.”

But for those who decide to stick it out, economists said there’s more wiggle room to negotiate than last spring.

Divounguy said Zillow data showed that 24 percent of sellers cut their asking price in March, and Ratiu said Realtor.com’s data showed that 18 percent of sellers cut their asking price — both of which represent a nine-year high for March.

Mike Opyd

“What that tells me is that the reality in which properties linger on the market longer, even though there’s demand, buyers are obviously being more careful,” Ratiu said. “There’s a normal and welcome tension between what sellers want and what buyers are willing to pay.”

Opyd, who works in Chicago, echoed the economists’ findings. He said homesellers still have the upper hand; however, they’re more flexible with negotiating sales prices and occasionally offering other incentives, such as closing cost credits.

“A couple of years ago, when something hits the market, all of a sudden they got 30 offers, and you’d have to give your firstborn just to have a shot,” he said. “I haven’t quite seen that level of craziness this year, but I’m still seeing multiple offers, so I still think there’s that interest level there.”

“The offer I just got accepted two days ago was about $10,000 under list price, and I got a closing cost credit,” he added. “So, I’ve seen flexibility in certain areas.”

The silver lining: new-home sales

While existing-home sales flopped in March, new residential sales soared.

New-home sales rose 6 percent year over year to a seasonally adjusted annual rate of 724,000, exceeding analysts’ expectations of 680,000. The new-home median sales price dropped 7.5 percent year over year to $403,600, slimming the gap between the median price of an existing home and a new home to $100. Relatively affordable prices matched with homebuilder incentives mean the new-home market is ripe with opportunity.

Danielle Hale

“Construction activity is different in every region, so some buyers have more opportunities to consider new construction than other buyers. Based on our research, homebuyers who consider new construction are more likely to encounter potential incentives like mortgage rate buy-downs,” Hale said. “And depending on the region that you’re looking in, we see builders trying to build smaller homes to address the more affordable portion of the market. So I think for homeshoppers who might not have considered new construction, it can be a more viable alternative.”

While tariff fears are hovering over the existing-home market like a wall cloud, homebuilders currently see the burgeoning trade war more like cirrus clouds, barely making a mark in a sunny sky.

“If you listen to the National Association of Home Builders, they’re worried about the potential impact of tariffs in terms of building materials and components. But then you listen to builders’ calls, and you realize that, actually, maybe some of those estimates [about the impact of tariffs] might have been somewhat on the higher end,” Divounguy said. “As long as there’s demand for housing, builders are going to show up.”

Ratiu said recent lumber futures, which are the sales contracts for two-by-fours, offer some reassurance that new-home prices won’t balloon the way they did under Biden’s 2021 tariff policy, when booming lumber prices tacked $36,000 onto the cost of a new home. Ratiu said lumber futures are around $570 per 100 linear yards, which is $170 higher than the historical average of $400, but far less than the $1,300 per 100 linear yards that sidetracked the new home market earlier in the pandemic.

“I think for construction companies, the last year or so, even with prices still rising, has been fairly positive,” he said. “A lot of new homes that are on the market today are priced for the construction costs of about six to eight months ago. When you think about that, the process that it takes to get a new house built is generally a multi-month process. So if anything, we might not see the new home prices reflecting any higher tariffs for quite a few months.”

It all comes down to managing confidence

Ruben Gonzalez

As for what the remaining spring season will look like, the economists Inman spoke to said it’s nearly impossible to predict whether sales will meaningfully improve. Tariff fears, alongside mortgage rates, will be the deciding factor in how homebuyers and homesellers move through the market.

“I think the continued theme of uncertainty will drive the market,” Keller Williams Chief Economist Ruben Gonzalez said. “We’re going to have to continue to monitor the pattern of mortgage rates. I think we have some optimism that as policy uncertainty, hopefully, begins to dissipate, we’ll see things start to pick up in the summer months.”

Garner, Payne and Opyd said they’re cautiously optimistic about the spring and the impending summer market. While they expect home sales to largely mirror 2024, the trio said there’s a unique opportunity to build consumers’ confidence by offering them timely, hyper-local data that provides nuance to national trends.

“There’s a lot of information and misinformation out there about what’s happening in the market,” Payne said. “You know, people are talking about bubbles bursting and all sorts of catastrophic things happening. I tell my agents those are the things that we need to combat by leading the conversation.”

“We can’t really drive people to market,” he added. “But we can give them the most accurate information we have about what’s happening, so they can make an educated decision when they’re ready.”

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West USA Realty commits to Zillow Group’s listing policy

One of Arizona’s largest brokerages, West USA Realty, has committed to following Zillow Group’s listing access standard. The firm is the third to formally support the portal’s ban on privately marketed listings.

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West USA Realty is the third brokerage to commit to Zillow Group’s controversial listing access standard, which bans privately marketed listings from being displayed on Zillow and Trulia.

Errol Samuelson | Photo credit: Zillow

“West USA Realty is joining others who share our belief that transparency is the foundation of a healthy real estate market,” Zillow Group Chief Development Officer Errol Samuelson said in a prepared statement.

“By joining us and many others across the industry in adopting these listing standards, they’re helping ensure that buyers, sellers, and agents have equal access to the same critical information when it matters most. This partnership strengthens our collective effort to foster a more open, competitive, and consumer-focused real estate experience in Arizona and beyond.”

West USA Realty is the largest regional brokerage in the Southwest with more than 3,000 agents across 16 offices in Arizona. West USA Realty Executive Vice President Nick Weitekamp said Zillow Group’s listing access standard, which is based on the National Association of Realtors’ (NAR) Clear Cooperation Policy (CCP), protects market transparency and enables consumers to make smart, data-driven homebuying and homeselling decisions.

“At West USA Realty, we believe that providing our clients with the most accurate and comprehensive information is essential to their success in the real estate market,” he said in a prepared statement.”By aligning with Zillow’s pro-consumer listing access standards, we’re reinforcing our responsibility to ensure sellers receive maximum visibility and reach the widest possible audience, and that buyers have a clear understanding of their choices.”

Nick Weitekamp | Credit: LinkedIn

“This commitment to transparency aligns perfectly with our promise to deliver exceptional service to both buyers and sellers alike in Arizona,” he added.

EXp Realty and NextHome were the first to commit to Zillow Group’s listing policy, which bans listings that aren’t added to the multiple listing service (MLS) within 24 hours of public marketing. The ban applies for the life of the listing, unless the seller delists — and then relists — the property under a different broker who commits to the portal’s standards.

The ban does not apply to “Coming Soon,” office exclusives, For Sale by Owner (FSBO) listings, rental listings or new construction listings sold by the builder. It also doesn’t apply to  Delayed Marketing Exempt Listings, which allow homsellers to direct their broker to delay the public marketing of their listing through an IDX feed per NAR’s Multiple Listing Options for Sellers (MLOS) policy.

“EXp will always take a position that protects consumers first; that’s non-negotiable,” eXp Realty CEO Leo Pareja said on April 10, the day Zillow Group announced its ban. “We’re deeply committed to giving our clients the most transparent, comprehensive access to property listings in the market. Our new agreement with Zillow ensures that every eXp Realty listing has maximum visibility, creating a more efficient, trustworthy and open marketplace.”

EXp has since released an open-source homeseller consent form that lists the potential risks of using a private listing network (PLN) or utilizing Delayed Marketing Exempt Listings.

“Seller choice is foundational, but choice without truth is a disservice,” Pareja said of the form. “We believe the industry must lead with transparency, not tactics.”

Zillow Group plans to begin enforcing the ban in May.

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Number of cities with $1M starter homes balloons 174% from 2020

From 2020 to 2025, the number of cities with million-dollar starter homes has grown from 85 to 233. Twenty five states had these cities, with California and New York having the highest concentration.

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Although the pandemic buying boom is over, it continues to impact consumer expectations and pricing trends throughout the country. Although the typical starter home is still below $200,000, there are a growing number of cities with starter homes priced at $1 million or more — a steep price for a first-time buyer.

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According to Zillow’s latest market report, the number of cities with $1 million starter homes has grown from 85 in 2020 to 233 in 2025, representing a 174 percent increase. California (113), New York (32), New Jersey (20), Massachusetts (11) and Florida (11) lead the way in the number of cities with seven-figure starter homes, with the remaining 20 states having at least one city where the median starter home clocks in at $1 million.

Kara Ng | Credit: LinkedIn

On a metro level, the New York City metro area, which includes parts of New Jersey and Pennsylvania, has 48 cities with $1 million starter homes. The San Francisco metro has the next-highest count at 43, Zillow said, followed by Los Angeles (34), San Jose (16), Miami (8) and Seattle (8).

Zillow Senior Economist Kara Ng said the report underpins the volatility of today’s market, which has led would-be homebuyers to delay their homeownership dreams. First-time homebuyer activity dropped to a new low in 2024, with the National Association of Realtors reporting this demographic only accounted for 24 percent of sales. The median age for first-time buyers also increased from 25 to 38, a new high since NAR began tracking sales.

“First-time buyers are facing a market where prices that once seemed unimaginable have become reality,” Ng said in a prepared statement.

Despite the growth in $1 million starter homes, Ng said there’s still plenty of opportunities for buyers to thrive.

The latest slate of existing-home and new-home sales data shows increasing inventory levels, which led to softening home price growth for existing stock and price declines for new builds.

“The encouraging news for buyers is that starter homes remain well below $1 million in most of the country,” Ng said. “With more homes hitting the market, listings lingering longer, and sellers cutting prices at record rates, buyers are starting to regain some negotiating power.”

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